Onsite     Remote
Todays Tickets -
Tech Ticket # Time Company Name Description
Nate
Nate 0913007 0.5 NIEF Andrew ILO credentials not working
Nate 0619025 Joel Vance email password
Nate 0619026 Joel Vance email password
Nate 0619027 Joel Vance email password
Nate 0619031 Joel Vance email password
Nate 0619038 RE: FW: Datto Screenshot error
Nate 0114012 3 K+ Tech Balaji build/search AI tools for monitoring
UnAssigned
UnAssigned 1223034 1 Jon Test Jon opening a ticket
UnAssigned 0130051 0.5 Thomas Tiffany boyland Favorites
UnAssigned 0130052 0.5 HC Ben Fnd Brigitte Johnson Computer freezing
UnAssigned 0130053 0.5 SEIU Healthcare Miraha Eiland Application Error pop up box
Eric
Eric 0410028 1 Local 25 SEIU Bo 4/13 AM - Cannot Scan on home PC
Andrew
Andrew 0416050 10 Harbor-Marina Robert / Inga HG and MG server rooms clean up work needed.
Andrew 0921004 4 NIEF Gina Move files to SharePoint / change QuickBooks
Andrew 1120058 12 Konrady Leah/Matt WAITING ON KP APPROVAL: 10 new PC's
Andrew 1201004 3 Stranco Office WAITING ON JEN - 6 new PC setup
Andrew 1205025 1 Lalu Office Ethernet Speed degraded on Meraki
Pete
Pete 0619018 Joel Vance email password
Pete 0619019 Joel Vance email password
Pete 0619020 Joel Vance email password
Pete 0619021 Joel Vance email password
Pete 0619022 Joel Vance email password
Pete 0619024 Joel Vance email password
Pete 0619029 Joel Vance email password
Pete 0619035 Joel Vance email password
Pete 1219011 0.5 Safe Harbor Office Waiting on payment method to be update: Meraki renewal on 3/16
Pete 0107011 0.5 HC Ben Fnd Office Waiting for license key: Symantec Email Encryption Renewal on 02/07
Pete 0122008 1 ATU Office Waiting on approval: HDD failed in ILO
Pete 0128003 0.5 Aero Metals Office Waiting on Approval: Veeam Renewal
Pete 0129027 0.5 MacNell Office 01/30 Storage drive degraded in server
Pete 0130045 0.5 Local 73 Larry Waiting on User: Assistance w/setup the 4th fl printer
Mac
Mac 0619030 Joel Vance email password
Mac 0619033 Joel Vance email password
Mac 0130050 0.5 PDC Benefit Funds AChakravarty Printer Issue/Drives
McLean
McLean 0619045 Pfx Engagement Issue
McLean 0619046 New voicemail from KTR CORP
McLean 0619047 New voicemail from KTR CORP
McLean 0619048 Pfx Engagement Issue
McLean 0619049 New voicemail from KTR CORP
McLean 0619050 Pfx Engagement Issue
McLean 0619051 New voicemail from KTR CORP
McLean 0619052 Pfx Engagement Issue
Ash
Ash 0620003 FW: Undeliverable: Re: Messaging 2.0
Ash 0620004 FW: Undeliverable: Re: Messaging 2.0
Ash 0620005 Keeper Case CS0161082 solution proposed
Ash 0620007 TICKET #PT202506180001612#: Outlook issue - New Comment Added
Ash 0620008 New voicemail from KTR CORP
Ash 0620011 Re: Joel Vance email password
JackWC
JackWC 0905032 10 Teamsters 710 Health Welf Michael O Malley New Website
JackWC 0926025 2 Cedar Way Vet Office Transfer firewall ownership
JackWC 1008028 2 701 Funds Office ILO 5 192.168.110.71 network controller in unknown status
JackWC 1016061 2 Cedar Way Vet Office Backblaze Setup
JackWC 1204007 0.25 Auto 701 Union office Reconnect iDRAC Onsite
JackWC 0114035 5 Asher GD Law Alex Pen Test for CORL
JackWC 0121051 3 F&G Roofing Office New Hard Drive
Jim
Jim 0130016 0.5 OMD Erika Ehmann waiting on user: Formatting errors & HDMI Port
Jim 0130037 0.5 SEIU Healthcare Brendan Power Keeper Issues

Todays Onsite Tickets

There are no onsite's tickets.

Projects and Client Questions

Rename PC's + check office licenses Showmens Balaji 1212015 0
New Server Install MacNell Brian 0105063 13

Scheduling Needed Onsite

Regular scheduled office visit Thomas Schedule 0618001
Setup laptop for John Butler. Waiting for turning it online PDC 30 (Union ) Schedule 1109044

App Tickets

Tech Ticket # Time Resolution Company Name Description
Jay
Jay 0122006 1 Showmens Balaji Epicor Support Portal - Password Reset & Support Case Analysis
Jay 0130020 0.5 Showmens Kristian WEEKEND - MS Access install on Show-App
Jay 0620009 Keeper Case CS0161033 solution proposed
Jay 0620010 Keeper Case CS0161082 solution proposed
Jay 0620012 RE: Paul website changes