| Nate |
| Nate |
0913007 |
0.5 |
NIEF |
Andrew |
ILO credentials not working |
| Nate |
0619025 |
|
|
|
Joel Vance email password |
| Nate |
0619026 |
|
|
|
Joel Vance email password |
| Nate |
0619027 |
|
|
|
Joel Vance email password |
| Nate |
0619031 |
|
|
|
Joel Vance email password |
| Nate |
0619038 |
|
|
|
RE: FW: Datto Screenshot error |
| Nate |
0711026 |
0.5 |
Orloff |
Office |
Waiting on approval: Veeam renewal - 8/23/2025 |
| Nate |
0714056 |
0.5 |
SEIU Healthcare |
Daniel Barraza |
FTP access |
| Nate |
0714066 |
0.5 |
Local 73 |
Martha Gallegos |
Waiting on user: Missing Adobe Receipt |
| Nate |
0715022 |
0.5 |
Local 25 SEIU |
office |
Waiting on replacement: Drives degraded |
| UnAssigned |
| UnAssigned |
1223034 |
1 |
|
Jon |
Test Jon opening a ticket |
| Eric |
| Eric |
0410028 |
1 |
Local 25 SEIU |
Bo |
4/13 AM - Cannot Scan on home PC |
| Jack |
| Jack |
0516025 |
1 |
Glycerin Traders |
Office |
Booking PC runs drop box not online - so backup not running |
| Balaji |
| Balaji |
0529031 |
25 |
Local 25 SEIU |
Maria Pizarro |
Windows 11 upgrades |
| Balaji |
0611055 |
40 |
HC Ben Fnd |
El Costa |
Win 11 upgrades |
| Balaji |
0624032 |
4 |
MacNell |
Marty Boyle |
Windows 11 upgrade |
| Balaji |
0709041 |
16 |
SEIU Healthcare |
Elaine |
WIN 11 tasks - Finance team |
| Pete |
| Pete |
0619018 |
|
|
|
Joel Vance email password |
| Pete |
0619019 |
|
|
|
Joel Vance email password |
| Pete |
0619020 |
|
|
|
Joel Vance email password |
| Pete |
0619021 |
|
|
|
Joel Vance email password |
| Pete |
0619022 |
|
|
|
Joel Vance email password |
| Pete |
0619024 |
|
|
|
Joel Vance email password |
| Pete |
0619029 |
|
|
|
Joel Vance email password |
| Pete |
0619035 |
|
|
|
Joel Vance email password |
| Pete |
0623050 |
2 |
Thomas |
Angelica Gal |
Waiting for jimmy confirmation: O365 License Renewal |
| Pete |
0702066 |
2 |
MacNell |
Karin Zayia |
Waiting for Karin reply: Teams Communications Credits balance is out of funds |
| Pete |
0709032 |
2 |
Spectrios |
JackWC |
Spec-QB C Drive Space issue |
| Pete |
0709033 |
2 |
North Ave Animal Hospital |
JackWC |
Windows Backup failed |
| Pete |
0714018 |
0 |
MacNell |
Kevin Perna |
Waiting for user confirmation :VPN and Adobe issue |
| Pete |
0715007 |
2 |
St. And |
Andrew |
Rotational Backup failed |
| Pete |
0715011 |
2 |
Peepers |
Andrew |
Windows Backup Failed on GUI server |
| Pete |
0715041 |
2 |
Local 25 SEIU |
Office |
Basic setup for 8 New Laptop |
| Pete |
0715047 |
0.5 |
PDC 30 (Union ) |
Ryan Anderson |
Distribution list update |
| Mac |
| Mac |
0619030 |
|
|
|
Joel Vance email password |
| Mac |
0619033 |
|
|
|
Joel Vance email password |
| Mac |
0715039 |
0 |
SEIU Healthcare |
Makeba Butler Ph |
Email help on mobile |
| Mac |
0715046 |
0.5 |
JBOSH |
Tommy |
Call back request |
| Mac |
0715052 |
0.5 |
SEIU Healthcare |
Andrea Hernandez |
Authenticator help |
| McLean |
| McLean |
0619045 |
|
|
|
Pfx Engagement Issue |
| McLean |
0619046 |
|
|
|
New voicemail from KTR CORP |
| McLean |
0619047 |
|
|
|
New voicemail from KTR CORP |
| McLean |
0619048 |
|
|
|
Pfx Engagement Issue |
| McLean |
0619049 |
|
|
|
New voicemail from KTR CORP |
| McLean |
0619050 |
|
|
|
Pfx Engagement Issue |
| McLean |
0619051 |
|
|
|
New voicemail from KTR CORP |
| McLean |
0619052 |
|
|
|
Pfx Engagement Issue |
| Ash |
| Ash |
0620003 |
|
|
|
FW: Undeliverable: Re: Messaging 2.0 |
| Ash |
0620004 |
|
|
|
FW: Undeliverable: Re: Messaging 2.0 |
| Ash |
0620005 |
|
|
|
Keeper Case CS0161082 solution proposed |
| Ash |
0620007 |
|
|
|
TICKET #PT202506180001612#: Outlook issue - New Comment Added |
| Ash |
0620008 |
|
|
|
New voicemail from KTR CORP |
| Ash |
0620011 |
|
|
|
Re: Joel Vance email password |
| Ash |
0714008 |
0.5 |
701 Funds |
Office |
Waiting on Meraki support:Firewall down power issue |
| Ash |
0715012 |
0 |
Applegate |
Chad Galloway |
Waiting on MNJ:Laptop charging issue |
| Ash |
0715028 |
0.5 |
SEIU Healthcare |
Phyllis Tyler |
Waiting on user:Email issue |
| Sunny |
| Sunny |
0701006 |
0.5 |
Thomas |
Office |
Waiting on order: Veeam renewal on 7/22/2025 |
| Sunny |
0701010 |
1 |
ATU |
Office |
Domain expired on 7/15 because of CC expired |
| Sunny |
0711005 |
2 |
Local 25 SEIU |
Office |
Backup failed |
| Sunny |
0711006 |
0.5 |
Harbor-Marina |
Office |
Waiting on order: Cisco renewal |
| Sunny |
0714029 |
0.5 |
SEIU Healthcare |
Madi Gaebler |
7/16: Question about Able2Extract license |
| Sunny |
0715005 |
1 |
Durand |
Office |
USB backup failed |
| Sunny |
0715015 |
0.5 |
Konrady |
Paul |
Waiting on user: New email account |
| JackWC |
| JackWC |
0709060 |
10 |
727 Union |
Anabel |
Windows 11 Upgrades - Replace old PCs |
| JackWC |
0711038 |
4 |
Thomas |
office |
Get INVENTORY list correct and WIN 11 upgrades |
| Andrew |
| Andrew |
0714036 |
25 |
Lalu |
Andy |
WAITING ON MNJ - 6 new PC orders + setup |
| Andrew |
0715027 |
0.5 |
Konrady |
Colleen |
Requesting removal of Customer Prints - Current + archived from Sharepoint |
| Christin |
| Christin |
0715045 |
1 |
St. And |
Wes |
HAC website - Issue in credit card Payment Test |