| Nate |
| Nate |
0913007 |
0.5 |
NIEF |
Andrew |
ILO credentials not working |
| Nate |
0402040 |
0.5 |
PDC Benefit Funds |
Aimee Cisneros |
waiting on solcyber: Email delivery issue |
| JackWC |
| JackWC |
1210009 |
1 |
701 Funds |
JackWC |
PC Hardware - Windows 11 Upgrade |
| JackWC |
1213015 |
1 |
727 Union |
Don |
New Website - Changes |
| JackWC |
0122054 |
10 |
Spectrios |
Mark Chalmers |
Hardware Inventory - PC Upgrade to Win 11 |
| JackWC |
0212062 |
0.5 |
Safe Harbor |
Jeannette Mendez |
Onedrive Onsite |
| JackWC |
0213052 |
12 |
Meade |
Jeff |
Shared Drive Access through VB.net App |
| JackWC |
0306009 |
3 |
727 Benefit Funds |
Bobby |
Review Backups and DR Plan |
| JackWC |
0314040 |
0.5 |
SEIU Healthcare |
Martin |
Review Panda Doc Workflow |
| JackWC |
0317021 |
0.5 |
Iron W union |
Brooke |
ON Site Printer Issue |
| Mac |
| Mac |
1217048 |
4 |
K+ Tech |
jack |
Knowledge base - fix it memos for some cleints |
| Mac |
0402065 |
0.5 |
HC Ben Fnd |
Iesha Hall |
Waiting On User: Untitled Message |
| Mac |
0402066 |
0.5 |
SEIU Healthcare |
Dwan Montgomery |
Waiting On User: Login Issues |
| UnAssigned |
| UnAssigned |
1223034 |
1 |
|
Jon |
Test Jon opening a ticket |
| Brian |
| Brian |
1223038 |
1 |
K+ Tech |
Jack |
Review Anti-Virus Monitoring with MM Team |
| Ash |
| Ash |
1227007 |
0.5 |
Cedar Way Vet |
Jackwc |
Veeam expiry on 12/31/2024 |
| Ash |
0312005 |
0.5 |
Iron Pension Fund |
Balaji |
SSL certificate renewal(April 7) |
| Ash |
0318005 |
0.5 |
Showmens |
Andrew |
Waiting on quote:Veeam Renewal |
| Ash |
0401008 |
0.5 |
Local 1 SEIU |
Eric |
Security transaction reports export |
| Ash |
0402029 |
0.5 |
SEIU Healthcare |
Lakesha Adams |
Waiting on user:New laptop request |
| Ash |
0402047 |
0.5 |
Local 25 SEIU |
Maria Pizarro |
New shared mailbox |
| Ash |
0403004 |
0.5 |
HC Ben Fnd |
Ieshia Hall |
Paylocity login help |
| Christin |
| Christin |
0320023 |
4 |
K+ Tech |
Jack |
Research on AI tools for build Dotnet Projects |
| Christin |
0403002 |
0.5 |
St. And |
Dawn |
B&P Site - Issue in ordering limit |
| Christin |
0403003 |
0.5 |
St. And |
Angela Monger |
ACB - Issue with AWO coupon in checkout |
| Andrew |
| Andrew |
0327022 |
2 |
KTR |
Eric/John |
Upgrade WX PC's to W11 |
| Sunny |
| Sunny |
0331003 |
6 |
K+ Tech |
Balaji |
Upgrade Veeam to latest version for all clients |
| Sunny |
0401032 |
1 |
Local 73 |
Bolaji Aregbesola |
4/3 AM: Notice Mailbox full |
| Sunny |
0403001 |
0.5 |
McNabola |
Don |
Shared drive access |
| Pete |
| Pete |
0401005 |
2 |
Thomas |
JackWC |
Backup copy failed |
| Pete |
0401006 |
0.5 |
Lalu |
Andrew |
Waiting for Quote: Bitdefender License expires in 30 days |
| Pete |
0401007 |
2 |
Iron Pension Fund |
JackWC |
Backup copy failed |
| Pete |
0401013 |
2 |
PDC Benefit Funds |
JackWC |
Synology Backup failed |
| Pete |
0401033 |
0 |
SEIU Healthcare |
Justin Sommer |
Waiting on User Reply: Access to NH Divsion's Sharepoint |
| Pete |
0401039 |
2 |
K+ Tech |
Balaji |
List of active Users doesn't have MFA for all clients |
| Pete |
0401056 |
0 |
NABET 41 |
Jeff Freeman |
Waiting on approval: Multiple issues |
| Pete |
0402008 |
2 |
Aero Metals |
Andrew |
Daily Backup Failed |
| Pete |
0402030 |
2 |
ATU |
JackWC |
Daily Backup Failed |
| Pete |
0402050 |
1 |
HC Ben Fnd |
Gloria Rangel |
Encrypted emails open issue |