Todays Onsite Tickets |
|
| Lalu - Andrew | R-0611015 |
| Lalu - Andrew | 0611004 |
| St. And - Andrew | 0611005 |
| Peepers - Balaji | 0330018 |
| Marquiss Electric - Balaji | 0604008 |
| Peepers - Balaji | 0604034 |
| Marquiss Electric - Balaji | 0605007 |
| Peepers - Brian | 0604033 |
| Stranco - Brian | 0610052 |
| SEIU Healthcare - Eric | R-0611012 |
| Local 1 SEIU - Eric | R-0611014 |
| SEIU Healthcare - Eric | 0611001 |
| Local 1 SEIU - Eric | 0611003 |
| HC Ben Fnd - Eric | 0609060 |
| Heat & Frost L17 - JackWC | R-0611016 |
| Heat & Frost L17 - JackWC | 0611006 |
| Local 73 - Mac | R-0611013 |
| Local 73 - Mac | 0611002 |
| _HD Phones - Jim | R-0611001 |
| _HD Phones - Mac | R-0611003 |
| _HD Phones - Nate | R-0611002 |
| _HD Phones - Sunny | R-0611004 |
| Engineer on call - Brian | R-0611010 |
| Projects - Sunny | R-0611008 |
| Monitoring Team - Ash | R-0611011 |
| Monitoring Team - Pete | R-0611009 |
| Off Hours Engineer - Balaji | R-0611007 |
Unclosed Prior Onsite Tickets |
| 6/10/2026 | |
| Aero Metals - Andrew | 0610003 |
| SEIU Healthcare - Eric | 0526063 |
| HC Ben Fnd - Eric | 0604042 |
| SEIU Healthcare - Eric | 0610001 |
| Local 1 SEIU - JackWC | 0610002 |
| McGuire Law - JackWC | 0608032 |
| 6/9/2026 | |
| Lalu - Andrew | 0609004 |
| Local 73 - Eric | 0609001 |
| 6/8/2026 | |
| Local 1 SEIU - Mac | 0608003 |
| 6/5/2026 | |
| Local 1 SEIU - Eric | 0520044 |
| Local 1 SEIU - Mac | 0605026 |
| 6/1/2026 | |
| _HD Phones - JackWC | 0521027 |
| 5/30/2026 | |
| St. And - Ash | 0521019 |
| St. And - Sunny | 0521020 |
| 5/29/2026 | |
| 701 Funds - JackWC | 0529014 |
| Local 1 SEIU - Mac | 0527043 |
| 5/28/2026 | |
| Local 73 - Mac | 0521005 |
| 5/22/2026 | |
| KTR - Andrew | 0519014 |
| Peepers - Andrew | 0521059 |
| Lalu - Andrew | 0522008 |
| Local 25 SEIU - Mac | 0511022 |
| 5/15/2026 | |
| McNabola - Mac | 0514023 |
| Todays Tickets - Ash, Jim, Nate, Sunny |
|
| Tech | Ticket # | Time | Company | Name | Description |
|---|---|---|---|---|---|
| UnAssigned | |||||
| 0611019 | 0.5 | Anzy Supply | Ann | help with Mouse | |
| 0611031 | 0.5 | MacNell | Tim Hester | Issues with Word in Engagement | |
| 0611032 | 1 | Local 25 SEIU | Michelle Raimondi | New Hire - start date 6/23/2026 | |
| 0611034 | 0.5 | SEIU Healthcare | Alex Paterakos-Figue | Printer issues | |
| 0611037 | 0.5 | Local 1 SEIU | Maria Hernandez | Teams not working inside of EIP again | |
| Andrew | |||||
| 0609073 | 1 | St. And | Nick Mcfarland | 6/10 11AM: Remote assistance | |
| 0609079 | 1.5 | KTR | Shipping | WAITING ON KTR GERMANY: Scan to email setup on new printer | |
| Ash | |||||
| 0608029 | 0.5 | Local 73 | Kimarie Allen | Waiting on user:Help with zoom login | |
| 0609041 | 0.5 | SEIU Healthcare | Russell Dahlman | Waiting on user:Laptop slow | |
| Jim | |||||
| 0610041 | 0.5 | 727 Union | Charese | user replied: : Email Search Issues | |
| 0610050 | 0.5 | SEIU Healthcare | Erice Evans | Check Printer | |
| 0611024 | 0.5 | St. And | Cathy Harder | St Andews internal emails going to Junk | |
| 0611025 | 0.5 | Local 25 SEIU | Maria | RDP not working | |
| 0529037 | 0.5 | SEIU Healthcare | Neal Waltmire | waiting on vendor: Computer Replacement | |
| 0609031 | 0.5 | Local 73 | Tischon Taylor | waiting on user: Firewall popup | |
| 0609067 | 0.5 | SEIU Healthcare | Emma Valdovinos | waiting on user: Computer not working | |
| 0610020 | 0.5 | SEIU Healthcare | Cortez Serrato | waiting on approval: Zoom Account Creation | |
| 0610044 | 0.5 | St. And | Mike Nolan | waiting on user: Outlook settings | |
| 0610051 | 0.5 | SEIU Healthcare | Micaela Barrera | waiting on user: Website not loading | |
| Nate | |||||
| 0611027 | 0.5 | St. And | Rhonda Kowalski | Add user to DL | |
| 0611028 | 0.5 | HC Ben Fnd | Gloria Rangel | remote desktop is black | |
| 0611029 | 0.5 | SEIU Healthcare | Anne Igoe | computer is freezing | |
| 0611030 | 0.5 | JBOSH | Charlie Burns | help with VPN | |
| 0611036 | 0.5 | SEIU Healthcare | Faiza Syeda | Missing SP Data Folder Month End Reports | |
| 0609044 | 1 | McNabola | Tracey Battistoni | Waiting on user: Laptop setup | |
| Pete | |||||
| 0610043 | 0.5 | MacNell | Doug Maranda | Waiting on user - Issue with opening Word Doc in Engagement | |
| Sunny | |||||
| 0611026 | 1 | Thomas | Angelica Gal | New Hire Laptop Set-Up: Gus Trezak | |
| 0611033 | 0.5 | Iron Pension Fund | John Gardiner | verify spam | |
| 0611035 | 0.5 | 701 Funds | Jenny Earth | update remarkable app | |
| 0611010 | 0.5 | MacNell | Ashley Beland | Waiting on user: Unable to open word docs in CCH | |
| Change Internet to new account directly with MLaw | McGuire Law | Balaji | 0602014 | 3.75 |
| user replied: SALESFORCE SECURITY & CERTIFICATE AUDIT | OMD - ei | Eric | 0601048 | 0.25 |
| Issues with KL Sharepoint | SEIU Healthcare - ei | Eric | 0507025 | 0 |
| New OneDrive folder | SEIU Healthcare - ei | Eric | 0522023 | 1 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0303027 | 0 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0503001 | 0 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0603001 | 0 |
| Veeam application update for all clients | K+ Tech - mc | Sunny | 0528006 | 17.5 |
| Setup AppRiver DKIM | K+ Tech - mc | Sunny | 0609028 | 2.75 |
| Regular scheduled office visit | Thomas | Schedule | 0618001 |
| Setup laptop for John Butler. Waiting for turning it online | PDC 30 (Union ) | Schedule | 1109044 |
| Tech | Ticket # | Time | Resolution | Company | Name | Description |
|---|---|---|---|---|---|---|
| Jay | ||||||
| Jay | 0529010 | 1 | K+ Tech | Andrew/JWC | Mobile Tickets App - Enhancement | |