Todays Onsite Tickets |
|
| Long Beach - Andrew | R-0608013 |
| Long Beach - Andrew | 0605025 |
| Local 73 - Eric | R-0608012 |
| SEIU Healthcare - Eric | R-0608014 |
| SEIU Healthcare - Eric | 0604031 |
| HC Ben Fnd - Eric | 0604042 |
| Local 73 - Eric | 0608001 |
| SEIU Healthcare - Eric | 0608002 |
| Local 73 - Eric | 0608015 |
| Local 1 SEIU - Mac | R-0608015 |
| Local 1 SEIU - Mac | 0514021 |
| Local 1 SEIU - Mac | 0526019 |
| Local 1 SEIU - Mac | 0608003 |
| _HD Phones - Andrew | R-0608003 |
| _HD Phones - Jim | R-0608001 |
| _HD Phones - Mac | R-0608004 |
| _HD Phones - Nate | R-0608002 |
| _HD Phones - Sunny | R-0608005 |
| Engineer on call - Brian | R-0608011 |
| Projects - Sunny | R-0608009 |
| Monitoring Team - Pete | R-0608010 |
| Off Hours Engineer - Balaji | R-0608008 |
Unclosed Prior Onsite Tickets |
| 6/5/2026 | |
| Konrady - Andrew | 0529021 |
| KTR - Andrew | 0603051 |
| Marquiss Electric - Andrew | 0604050 |
| Local 1 SEIU - Eric | 0520044 |
| Local 1 SEIU - Mac | 0605026 |
| 6/1/2026 | |
| _HD Phones - JackWC | 0521027 |
| 5/31/2026 | |
| St. And - Ash | 0521023 |
| St. And - Sunny | 0521024 |
| 5/30/2026 | |
| St. And - Ash | 0521019 |
| St. And - Sunny | 0521020 |
| 5/29/2026 | |
| Showmens - Andrew | 0527032 |
| 701 Funds - JackWC | 0529014 |
| Local 1 SEIU - Mac | 0527043 |
| 5/28/2026 | |
| Local 73 - Mac | 0521005 |
| 5/26/2026 | |
| St. And - Andrew | 0520033 |
| 5/22/2026 | |
| KTR - Andrew | 0519014 |
| Peepers - Andrew | 0521059 |
| Lalu - Andrew | 0522008 |
| Local 25 SEIU - Mac | 0511022 |
| 5/15/2026 | |
| McNabola - Mac | 0514023 |
| 5/11/2026 | |
| _HD Phones - JackWC | 0504027 |
| Todays Tickets - Andrew, Ash, Jim, Nate, Sunny |
|
| Tech | Ticket # | Time | Company | Name | Description |
|---|---|---|---|---|---|
| UnAssigned | |||||
| 0608029 | 0.5 | Local 73 | Kimarie Allen | Help with zoom login | |
| 0608045 | 2 | Konrady | Matt Davis | 4 New Users | |
| Andrew | |||||
| 0605029 | 1 | Showmens | Kristian Neumann | Outgoing Email Issue | |
| 0608038 | 1 | Peepers | Marissa Herring | Macbook not turning on | |
| 0608044 | 1 | St. And | Jack Zahrndt | Email Issues Still | |
| Ash | |||||
| 0608037 | 0.5 | SEIU Healthcare | Amanda Brown | 1:15 PM:Remote Work VPN Issues | |
| 0608041 | 0.5 | Local 1 SEIU | Cheri Sallis | Teams login on phone | |
| 0605019 | 0.5 | PDC 30 (Union ) | Ben Underhill | Waiting on user:Printer access | |
| Jim | |||||
| 0604046 | 0.5 | F of Park | Kevin Winters | Spam Email | |
| 0608039 | 0.5 | Auto 701 Union | Adam Orlowski | Onedrive not syncing on phone | |
| 0608042 | 0.5 | SEIU Healthcare | Ching-wei Tseng | VPN for Working Abroad | |
| 0529037 | 0.5 | SEIU Healthcare | Neal Waltmire | waiting on vendor: Computer Replacement | |
| 0601022 | 0 | 701 Funds | Melanie | waiting on user: help with printer connection | |
| 0604018 | 0.5 | SEIU Healthcare | Sheri Hopkins | waiting on user: Five9 issues | |
| 0605031 | 0.5 | St. And | Jenna Peronis | waiting on user: emails going to junk | |
| Nate | |||||
| 0608034 | 1 | SEIU Healthcare | Eric | Basic laptop setup | |
| 0605005 | 0.5 | Lalu | Sean Murray | Waiting on user: help with printing | |
| 0608017 | 0.5 | SEIU Healthcare | Cynthia Turnquest | Waiting on user: Laptop Replacement | |
| Sunny | |||||
| 0608016 | 0.5 | Stranco | Jen Nowak | Issues with Teams meetings | |
| 0608047 | 0 | OMD | Natalie Barnes | Distribution List not showing in address book | |
| Before middle week of June: Install 3 new software for testing | Applegate | Balaji | 0528012 | 5.75 |
| Change Internet to new account directly with MLaw | McGuire Law | Balaji | 0602014 | 3.75 |
| upgrade servers, switches, APs, implement policies etc | Peepers | Balaji | 0330018 | 21.5 |
| Adjust AppRiver Bill | St. And | Brian | 0608050 | 0 |
| Teams chat with external users | Swag - bn | Balaji | 0602053 | 0.5 |
| user replied: SALESFORCE SECURITY & CERTIFICATE AUDIT | OMD - ei | Eric | 0601048 | 0.25 |
| Issues with KL Sharepoint | SEIU Healthcare - ei | Eric | 0507025 | 0 |
| New OneDrive folder | SEIU Healthcare - ei | Eric | 0522023 | 1 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0303027 | 0 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0503001 | 0 |
| JWC Client Tech Services Update | K+ Tech - mc | Brian | 0513030 | 12 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0603001 | 0 |
| Veeam application update for all clients | K+ Tech - mc | Sunny | 0528006 | 16 |
| Regular scheduled office visit | Thomas | Schedule | 0618001 |
| Setup laptop for John Butler. Waiting for turning it online | PDC 30 (Union ) | Schedule | 1109044 |
| Tech | Ticket # | Time | Resolution | Company | Name | Description |
|---|---|---|---|---|---|---|
| Jay | ||||||
| Jay | 0529010 | 1 | K+ Tech | Andrew/JWC | Mobile Tickets App - Enhancement | |