Todays Onsite Tickets

New Ticket

St. And - Andrew	R-0623015
Aero Metals - Andrew	R-0623018
St. And - Andrew	0623005
St. And - Andrew	0622038
PDC Benefit Funds - Balaji	R-0623017
Thomas - Balaji	R-0623019
PDC Benefit Funds - Balaji	0626002
Thomas - Balaji	0622004
Local 73 - Eric	R-0623012
Local 1 SEIU - Eric	R-0623014
Local 73 - Eric	0623001
Local 1 SEIU - Eric	0623003
Local 1 SEIU - Eric	0622063
ATU - JackWC	R-0623016
ATU - JackWC	0623006
SEIU Healthcare - Mac	R-0623013
SEIU Healthcare - Mac	0526063
SEIU Healthcare - Mac	0623002
HC Ben Fnd - Mac	0609060
SEIU Healthcare - Mac	0616035
_HD Phones - Andrew	R-0623004
_HD Phones - Jim	R-0623001
_HD Phones - Mac	R-0623003
_HD Phones - Nate	R-0623002
_HD Phones - Sunny	R-0623005
Engineer on call - Brian	R-0623011
Projects - Sunny	R-0623009
Monitoring Team - Pete	R-0623010
Off Hours Engineer - Balaji	R-0623008

Unclosed Prior Onsite Tickets

6/22/2026
Local 73 - Eric	0622001
SEIU Healthcare - Eric	0622002
6/18/2026
Lalu - Andrew	0618004
St. And - Andrew	0618005
SEIU Healthcare - Eric	0618001
Local 1 SEIU - Eric	0618003
Local 73 - Mac	0618002
6/17/2026
Aero Metals - Andrew	0617003
Applegate - Andrew	0617044
SEIU Healthcare - Eric	0617001
6/16/2026
Local 73 - Eric	0616001
Local 1 SEIU - Eric	0616003
6/15/2026
Local 73 - Eric	0615001
Local 1 SEIU - Mac	0615003
6/12/2026
Local 1 SEIU - Mac	0612001
6/11/2026
SEIU Healthcare - Eric	0611001
Local 1 SEIU - Eric	0611003
Local 73 - Mac	0611002

Todays Tickets - Jim, Mac

New Ticket

Tech	Ticket #	Time	Company	Name	Description
Andrew
	0623039	0.5	Peepers	Bill	Mail flow issues
	0623043	0.5	Stranco	Jen	Southware printer selections
	0618049	0.5	Aero Metals	Ryan Hart	Waiting on User: MasterCAM uodate
Jim
	0623050	0.5	Clover	Ed Kearney	Help with onedrive
	0622044	0.5	HC Ben Fnd	Elnalyn Costa	waiting on user: Poly Lens?
	0622064	0.5	Safe Harbor	Eden	waiting on user: help me remove a tenant from my computer
	0623031	0.5	Aero Metals	Ryan Hart	waiting on response from csr: Engineering login
Mac
	0529037	0.5	SEIU Healthcare	Neal Waltmire	Computer Replacement
	0616029	0.5	HC Ben Fnd	Lena Lewis	Headset Broken
	0623061	0.5	SEIU Healthcare	Angela	Multiple Issues
	0623062	0.5	SEIU Healthcare	Milan	New Laptop
	0622059	0.5	701 Funds	Angel Mendez	waiting on user: Keyboard
Nate
	0623036	0.5	SEIU Healthcare	Milan Jackson	waiting on user: Restoring Access to Shared Folders
Pete
	0623070	0.5	Thomas	Don Naughton	Adobe
Sunny
	0623013	0.5	Clover	Tom O’Malley	Waiting on user: New Employee setup
	0623020	0.5	Applegate	Erin Colon	Waiting on support: Unable process the signature on file from ShareFile
	0623053	0.5	727 Benefit Funds	Stacy Brull	Waiting on user: Scanning issue

Projects and Client Questions

Scheduling Needed Onsite

App Tickets