Todays Onsite Tickets |
|
| Lalu - Andrew | R-0624013 |
| Lalu - Andrew | 0622032 |
| Long Beach - Andrew | 0622035 |
| Local 1 SEIU - Mac | R-0624012 |
| Local 1 SEIU - Mac | 0624002 |
| Local 1 SEIU - Mac | 0615010 |
| Local 1 SEIU - Mac | 0622040 |
| _HD Phones - Andrew | R-0624003 |
| _HD Phones - Jim | R-0624001 |
| _HD Phones - Mac | R-0624004 |
| _HD Phones - Nate | R-0624002 |
| _HD Phones - Sunny | R-0624005 |
| Engineer on call - Balaji | R-0624011 |
| Projects - Sunny | R-0624009 |
| Monitoring Team - Pete | R-0624010 |
| Off Hours Engineer - Balaji | R-0624008 |
Unclosed Prior Onsite Tickets |
| 6/23/2026 | |
| St. And - Andrew | 0623005 |
| Local 73 - Eric | 0623001 |
| Local 1 SEIU - Eric | 0623003 |
| Local 1 SEIU - Eric | 0622063 |
| ATU - JackWC | 0623006 |
| SEIU Healthcare - Mac | 0623002 |
| HC Ben Fnd - Mac | 0609060 |
| SEIU Healthcare - Mac | 0616035 |
| 6/22/2026 | |
| Local 73 - Eric | 0622001 |
| SEIU Healthcare - Eric | 0622002 |
| 6/18/2026 | |
| Lalu - Andrew | 0618004 |
| St. And - Andrew | 0618005 |
| SEIU Healthcare - Eric | 0618001 |
| Local 1 SEIU - Eric | 0618003 |
| Local 73 - Mac | 0618002 |
| 6/17/2026 | |
| Aero Metals - Andrew | 0617003 |
| Applegate - Andrew | 0617044 |
| SEIU Healthcare - Eric | 0617001 |
| 6/16/2026 | |
| Local 73 - Eric | 0616001 |
| Local 1 SEIU - Eric | 0616003 |
| 6/15/2026 | |
| Local 73 - Eric | 0615001 |
| Local 1 SEIU - Mac | 0615003 |
| 6/12/2026 | |
| Local 1 SEIU - Mac | 0612001 |
| 6/11/2026 | |
| SEIU Healthcare - Eric | 0611001 |
| Local 1 SEIU - Eric | 0611003 |
| Local 73 - Mac | 0611002 |
| Todays Tickets - Ash, Jim, Nate, Sunny |
|
| Tech | Ticket # | Time | Company | Name | Description |
|---|---|---|---|---|---|
| UnAssigned | |||||
| 0624028 | Fw: SEIU (SL73) - changing user | ||||
| Andrew | |||||
| 0623043 | 0 | Stranco | Jen | Jen Replied: Southware printer selections | |
| Ash | |||||
| 0624035 | 0.5 | HC Ben Fnd | Eva Torres | Scan to folder not set up | |
| 0624003 | 0.5 | Showmens | Kristian Neumann | Waiting on user:Email delivery issue | |
| Jim | |||||
| 0624030 | 1 | Local 25 SEIU | Eric | Onsite Logic Requests | |
| 0622044 | 0.5 | HC Ben Fnd | Elnalyn Costa | waiting on user: Poly Lens? | |
| 0622064 | 0.5 | Safe Harbor | Eden | waiting on user: help me remove a tenant from my computer | |
| 0623031 | 0.5 | Aero Metals | Ryan Hart | waiting on user: Engineering login | |
| 0623072 | 0.5 | Local 1 SEIU | David Cooper | waiting on user: Microsoft login | |
| Mac | |||||
| 0624025 | 0.5 | SEIU Healthcare | Anthony Driver | Receipt needed | |
| 0622059 | 0.5 | 701 Funds | Angel Mendez | waiting on user: Keyboard | |
| Nate | |||||
| 0624027 | 0.5 | Local 25 SEIU | Ellen Miller | Ethel Martinez setup | |
| 0624034 | 0.5 | Local 73 | Veronica Gonzalez | Uninstall Superhuman and install grammarly | |
| 0623036 | 0.5 | SEIU Healthcare | Milan Jackson | waiting on user: Restoring Access to Shared Folders | |
| Sunny | |||||
| 0624013 | 0.5 | Excelas | Sharon Ezzone | 6/25: shared drive access | |
| 0623013 | 0.5 | Clover | Tom O’Malley | Waiting on user: New Employee setup | |
| 0624022 | 0.5 | HC Ben Fnd | Jennifer Mack | Waiting on user: Smartsheet Tickets Not Delivering | |
| Warning in RPC Backup | MacNell | Ash | 0608035 | 1.5 |
| 6/26 new service install: Change Internet to new account directly with MLaw | McGuire Law | Balaji | 0602014 | 4.5 |
| KPLUS servers losing power every day | K+ Tech - mc | Balaji | 0623015 | 0.5 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0303027 | 0 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0503001 | 0 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0603001 | 0 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0703001 | 0 |
| Regular scheduled office visit | Thomas | Schedule | 0618001 |
| Setup laptop for John Butler. Waiting for turning it online | PDC 30 (Union ) | Schedule | 1109044 |
| Tech | Ticket # | Time | Resolution | Company | Name | Description |
|---|---|---|---|---|---|---|
| Jay | ||||||
| Jay | 0529010 | 1 | K+ Tech | Andrew/JWC | Mobile Tickets App - Enhancement | |