Onsite     Remote

Todays Onsite Tickets

_HD Phones - Nate R-0703001
_HD Phones - Sunny R-0703002
Monitoring Team - Ash R-0703003
Monitoring Team - Pete R-0703004

Unclosed Prior Onsite Tickets

7/2/2026
St. And - Andrew 0702005
Stranco - Andrew 0630027
SEIU Healthcare - Eric 0702001
Local 1 SEIU - Eric 0702003
Local 1 SEIU - Eric 0701069
Local 73 - Mac 0702002
_HD Phones - JackWC 0629024
7/1/2026
SEIU Healthcare - Eric 0527014
SEIU Healthcare - Eric 0701001
HC Ben Fnd - Eric 0611015
SEIU Healthcare - Eric 0629071
Local 1 SEIU - Mac 0701002
Local 1 SEIU - Mac 0615010
Local 1 SEIU - Mac 0630059
Local 1 SEIU - Mac 0701040
Local 1 SEIU - Mac 0701045
6/30/2026
Local 73 - Eric 0630001
Local 1 SEIU - Eric 0630003
SEIU Healthcare - Mac 0630002
6/29/2026
Local 73 - Eric 0629001
SEIU Healthcare - Eric 0629002
6/26/2026
Local 1 SEIU - Mac 0626001
Local 25 SEIU - Mac 0624030
6/25/2026
Heat & Frost L17 - Balaji 0625006
6/23/2026
St. And - Andrew 0623005
Local 73 - Eric 0623001
Local 1 SEIU - Eric 0623003
Local 1 SEIU - Eric 0622063
6/22/2026
Local 73 - Eric 0622001
SEIU Healthcare - Eric 0622002
6/18/2026
Lalu - Andrew 0618004
St. And - Andrew 0618005
SEIU Healthcare - Eric 0618001
Local 1 SEIU - Eric 0618003
Local 73 - Mac 0618002
6/17/2026
Aero Metals - Andrew 0617003
Applegate - Andrew 0617044
SEIU Healthcare - Eric 0617001
6/16/2026
Local 73 - Eric 0616001
Local 1 SEIU - Eric 0616003
6/15/2026
Local 73 - Eric 0615001
Local 1 SEIU - Mac 0615003
6/12/2026
Local 1 SEIU - Mac 0612001
6/11/2026
SEIU Healthcare - Eric 0611001
Local 1 SEIU - Eric 0611003
Local 73 - Mac 0611002
Todays Tickets - Nate, Sunny
Tech Ticket # Time Company Name Description
UnAssigned
0702064 0.5 Hale Mirzeta Causevic Microsoft, excel & adobe word access
0703005 0.5 Safe Harbor Edward reagan help with deleted folders
Ash
0702037 0.5 Showmens Sarah Langston Back Order Report
0702038 0.5 McNabola Tracey Battistoni OneDrive help
Mac
0702063 0.5 SEIU Healthcare Joseph Janus Password Reset
Nate
0702056 0.5 SEIU Healthcare Lety veytia 7/6 AM: Access to VPN
0701035 0.5 SEIU Healthcare Andre Minto waiting on user: Trouble connecting to VPN
Pete
0702061 0 SEIU Healthcare Anthony Driver Access to email
Sunny
0702043 0.5 Local 1 SEIU Jermaine Sails user replied: 65668: email password issue
0630067 0.5 HC Ben Fnd Giselle Rogers Waiting on user: Add user to copier
0701036 0 HC Ben Fnd Cardaeja Burns waiting on user: Bridgeway mfa token broke

Projects and Client Questions

Low diskspace warning Thomas Balaji 0629026 1
Angelos Website certificate has expired Angelos Brian 0624008 1.25
SSL Certificate Subscription Renewal Local 1 SEIU - ei Brian 0625009 1.75
Monthly Updates Review K+ Tech - mc Brian 0303027 0
Monthly Updates Review K+ Tech - mc Brian 0503001 0
Monthly Updates Review K+ Tech - mc Brian 0603001 0
Monthly Updates Review K+ Tech - mc Brian 0703001 0

Scheduling Needed Onsite

Regular scheduled office visit Thomas Schedule 0618001
Setup laptop for John Butler. Waiting for turning it online PDC 30 (Union ) Schedule 1109044

App Tickets

Tech Ticket # Time Resolution Company Name Description
Jay
Jay 0702041 0.25 Teamsters 710 Health Welf Sara Power Website - Need the email address
Jay 0702059 0.25 MacNell Tim Hester Carpenters Audits moving to 2026 audit cycle