Onsite     Remote

Todays Onsite Tickets

Lalu - Balaji R-0616014
St. And - Balaji R-0616015
Lalu - Balaji 0616004
St. And - Balaji 0616005
Local 73 - Eric R-0616011
Local 1 SEIU - Eric R-0616013
Local 73 - Eric 0616001
Local 1 SEIU - Eric 0616003
Local 73 - Eric 0615059
SEIU Healthcare - Mac R-0616012
SEIU Healthcare - Mac 0616002
HC Ben Fnd - Mac 0609060
HC Ben Fnd - Mac 0611015
HC Ben Fnd - Mac 0616027
HC Ben Fnd - Mac 0616029
SEIU Healthcare - Mac 0616035
_HD Phones - Jim R-0616001
_HD Phones - Mac R-0616003
_HD Phones - Nate R-0616002
_HD Phones - Sunny R-0616004
Engineer on call - Brian R-0616010
Projects - Sunny R-0616008
Monitoring Team - Pete R-0616009
Off Hours Engineer - Balaji R-0616007

Unclosed Prior Onsite Tickets

6/15/2026
Local 73 - Eric 0615001
Local 1 SEIU - Mac 0615003
6/12/2026
Local 1 SEIU - Mac 0612001
6/11/2026
SEIU Healthcare - Eric 0611001
Local 1 SEIU - Eric 0611003
Local 73 - Mac 0611002
Todays Tickets - Ash, Jim, Nate, Sunny
Tech Ticket # Time Company Name Description
Ash
0615042 10 Auto 701 Union Rick Setup New 5 PC
0616044 0.5 NABET 41 Courtney Kuper Storage cleanup
Brian
0615054 0.5 MC Chamber Kurt Gillis Kathleen's Computer drive access and phone issue
Jim
0612022 0.5 Showmens Hannah Clem 11am: remote access and Adobe
0615062 0.5 SEIU Healthcare Martin Shalloo sharing onedrive folder externally
0615069 1 SEIU Healthcare Karyl Braun Outlook Inbox to Five9 - METC.OLSS@seiumetc.org
0529037 0.5 SEIU Healthcare Neal Waltmire waiting on vendor: Computer Replacement
0615060 0.5 Konrady Matt Davis waiting on MNJ: Kristy Cartagena
0615063 0.5 OMD Katie Hill waiting on user: Teams Issue
Nate
0616042 0.5 Local 1 SEIU Michael E. Murphy Microsoft Password Not working and I need to reset it.
0615046 0.5 KTR Chris Scholz waiting on user: HP M455 printer spooling problem - 192.168.101.112 - Production
Sunny
0616043 0.5 St. And Kathy Johnson can't find emails from certain people
0616030 0.5 Showmens Scott Siefker Waiting on user: Old File recovery

Projects and Client Questions

Issue with Diplomat Server Harbor-Marina Balaji 0615013 2.25
Power issues in the server room Konrady Balaji 0615018 1
Change Internet to new account directly with MLaw McGuire Law Balaji 0602014 4.25
365 Findings for cybersecurity audit Excelas - bn Balaji 0615045 0
Issue with Volvo support site Orloff - bn Brian 0615050 0
Monthly Updates Review K+ Tech - mc Brian 0303027 0
Monthly Updates Review K+ Tech - mc Brian 0503001 0
Monthly Updates Review K+ Tech - mc Brian 0603001 0

Scheduling Needed Onsite

Regular scheduled office visit Thomas Schedule 0618001
Setup laptop for John Butler. Waiting for turning it online PDC 30 (Union ) Schedule 1109044

App Tickets

Tech Ticket # Time Resolution Company Name Description
Jay
Jay 0529010 1 K+ Tech Andrew/JWC Mobile Tickets App - Enhancement
Jay 0616041 0.25 NABET 41 Stephen Griswold Addition to the website
Jay 0616045 FW: Carlson apprenticed at Chicago.docx. BIO