Todays Onsite Tickets |
|
| Lalu - Andrew | 0626032 |
| Lalu - Andrew | 0629040 |
| Lalu - Andrew | 0629052 |
| Auto 701 Union - Balaji | 0615042 |
| Local 73 - Eric | R-0629012 |
| SEIU Healthcare - Eric | R-0629013 |
| SEIU Healthcare - Eric | 0527014 |
| Local 73 - Eric | 0629001 |
| SEIU Healthcare - Eric | 0629002 |
| HC Ben Fnd - Eric | 0611015 |
| Local 1 SEIU - Mac | R-0629014 |
| Local 1 SEIU - Mac | 0629003 |
| Local 25 SEIU - Mac | 0625035 |
| _HD Phones - Andrew | R-0629003 |
| _HD Phones - Jim | R-0629001 |
| _HD Phones - Mac | R-0629004 |
| _HD Phones - Nate | R-0629002 |
| _HD Phones - Sunny | R-0629005 |
| Engineer on call - Brian | R-0629011 |
| Projects - Sunny | R-0629009 |
| Monitoring Team - Pete | R-0629010 |
| Off Hours Engineer - Balaji | R-0629008 |
Unclosed Prior Onsite Tickets |
| 6/26/2026 | |
| SEIU Healthcare - JackWC | 0623032 |
| Local 1 SEIU - Mac | 0626001 |
| Local 25 SEIU - Mac | 0624030 |
| 6/25/2026 | |
| Heat & Frost L17 - Balaji | 0625006 |
| SEIU Healthcare - JackWC | 0625001 |
| SEIU Healthcare - JackWC | 0623027 |
| SEIU Healthcare - JackWC | 0623061 |
| 6/23/2026 | |
| St. And - Andrew | 0623005 |
| Local 73 - Eric | 0623001 |
| Local 1 SEIU - Eric | 0623003 |
| Local 1 SEIU - Eric | 0622063 |
| 6/22/2026 | |
| Local 73 - Eric | 0622001 |
| SEIU Healthcare - Eric | 0622002 |
| 6/18/2026 | |
| Lalu - Andrew | 0618004 |
| St. And - Andrew | 0618005 |
| SEIU Healthcare - Eric | 0618001 |
| Local 1 SEIU - Eric | 0618003 |
| Local 73 - Mac | 0618002 |
| 6/17/2026 | |
| Aero Metals - Andrew | 0617003 |
| Applegate - Andrew | 0617044 |
| SEIU Healthcare - Eric | 0617001 |
| 6/16/2026 | |
| Local 73 - Eric | 0616001 |
| Local 1 SEIU - Eric | 0616003 |
| 6/15/2026 | |
| Local 73 - Eric | 0615001 |
| Local 1 SEIU - Mac | 0615003 |
| 6/12/2026 | |
| Local 1 SEIU - Mac | 0612001 |
| 6/11/2026 | |
| SEIU Healthcare - Eric | 0611001 |
| Local 1 SEIU - Eric | 0611003 |
| Local 73 - Mac | 0611002 |
| Todays Tickets - Ash, Jim, Nate, Sunny |
|
| Tech | Ticket # | Time | Company | Name | Description |
|---|---|---|---|---|---|
| Andrew | |||||
| 0629038 | 0.5 | HC Ben Fnd | Dominique Scott | can't connect to RDP | |
| 0629042 | 0.5 | Hale | Cole Anderson | Remote Server Access | |
| Jim | |||||
| 0629048 | 0.5 | Local 25 SEIU | Silvia Chavez | SharePoint access | |
| 0629056 | 0.5 | Local 1 SEIU | Maria Loera | Printer setup | |
| 0624028 | 1 | Local 73 | Morgan Smith | waiting on vendor: Net at Work | |
| 0629051 | 0.5 | Local 25 SEIU | Ellen Miller | waiting on user: ADP / Evolve... | |
| Nate | |||||
| 0629046 | 0 | Konrady | Aaron Mathews | Aaron Mathews Login | |
| 0629054 | 0.5 | SEIU Healthcare | Karla Bell | out of office reply for Carmela's email | |
| Sunny | |||||
| 0629039 | 0.5 | 701 Funds | Nicole Kerkstra | 12pm: Check scanner IT issue | |
| 0624013 | 0.5 | Excelas | Sharon Ezzone | Waiting on user: Shared drive access | |
| Waiting on propagation: [Angelos Website] [🔴 Down] certificate has expired | Angelos | Balaji | 0624008 | 1.25 |
| 10 AM: Thin Client Sync | Excelas | Balaji | 0624044 | 3.25 |
| 6/26 new service install: Change Internet to new account directly with MLaw | McGuire Law | Balaji | 0602014 | 4.5 |
| Southware printer selections | Stranco | Balaji | 0623043 | 2 |
| WiFi No GPO | Peepers | Brian | 0629053 | 0 |
| SSL Certificate Subscription Renewal (July 25) | Local 1 SEIU - ei | Brian | 0625009 | 0.25 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0303027 | 0 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0503001 | 0 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0603001 | 0 |
| Review all docs for NEW GREEN clients | K+ Tech - mc | Brian | 0629033 | 0 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0703001 | 0 |
| Regular scheduled office visit | Thomas | Schedule | 0618001 |
| Setup laptop for John Butler. Waiting for turning it online | PDC 30 (Union ) | Schedule | 1109044 |