Onsite     Remote

Todays Onsite Tickets

Aero Metals - Andrew R-0708012
Aero Metals - Andrew 0708003
PDC 30 (Union ) - Balaji 0707014
SEIU Healthcare - Eric R-0708002
SEIU Healthcare - Eric 0708002
HC Ben Fnd - Eric 0707010
Local 1 SEIU - Mac R-0708001
Local 1 SEIU - Mac 0708001
Local 1 SEIU - Mac 0706057
McNabola - Mac 0708021
_HD Phones - Andrew R-0708005
_HD Phones - Jim R-0708003
_HD Phones - Mac R-0708006
_HD Phones - Nate R-0708004
_HD Phones - Sunny R-0708007
Engineer on call - Brian R-0708014
Engineer on call - Brian 0708004
Projects - Sunny R-0708011
Monitoring Team - Pete R-0708013
Off Hours Engineer - Balaji R-0708010

Unclosed Prior Onsite Tickets

7/7/2026
Local 73 - Eric 0707001
Local 1 SEIU - Eric 0707002
Engineer on call - Brian 0707007
7/6/2026
Konrady - Andrew 0705003
Local 73 - Eric 0706001
SEIU Healthcare - Eric 0706003
Engineer on call - Brian 0706004
7/2/2026
St. And - Andrew 0702005
Stranco - Andrew 0630027
SEIU Healthcare - Eric 0702001
Local 1 SEIU - Eric 0702003
Local 73 - Mac 0702002
_HD Phones - JackWC 0629024
7/1/2026
SEIU Healthcare - Eric 0527014
SEIU Healthcare - Eric 0701001
HC Ben Fnd - Eric 0611015
SEIU Healthcare - Eric 0629071
Local 1 SEIU - Mac 0701002
Local 1 SEIU - Mac 0615010
Local 1 SEIU - Mac 0630059
Local 1 SEIU - Mac 0701040
Local 1 SEIU - Mac 0701045
6/30/2026
Local 73 - Eric 0630001
Local 1 SEIU - Eric 0630003
SEIU Healthcare - Mac 0630002
6/29/2026
Local 73 - Eric 0629001
SEIU Healthcare - Eric 0629002
6/26/2026
Local 1 SEIU - Mac 0626001
Local 25 SEIU - Mac 0624030
6/25/2026
Heat & Frost L17 - Balaji 0625006
6/23/2026
St. And - Andrew 0623005
Local 73 - Eric 0623001
Local 1 SEIU - Eric 0623003
Local 1 SEIU - Eric 0622063
6/22/2026
Local 73 - Eric 0622001
SEIU Healthcare - Eric 0622002
6/18/2026
Lalu - Andrew 0618004
St. And - Andrew 0618005
SEIU Healthcare - Eric 0618001
Local 1 SEIU - Eric 0618003
Local 73 - Mac 0618002
6/17/2026
Aero Metals - Andrew 0617003
Applegate - Andrew 0617044
SEIU Healthcare - Eric 0617001
6/16/2026
Local 73 - Eric 0616001
Local 1 SEIU - Eric 0616003
6/15/2026
Local 73 - Eric 0615001
Local 1 SEIU - Mac 0615003
6/12/2026
Local 1 SEIU - Mac 0612001
6/11/2026
SEIU Healthcare - Eric 0611001
Local 1 SEIU - Eric 0611003
Local 73 - Mac 0611002
Todays Tickets - Andrew, Ash, Jim, Nate, Sunny
Tech Ticket # Time Company Name Description
Andrew
0707048 0.5 St. And Cathy Harder SCANNING IISSUE WITH MAILBOX FOLDERS
0708028 1 Konrady Matt Davis MCAM 27 install
Ash
0703005 0 Safe Harbor Edward reagan help with deleted folders
Nate
0708041 0.5 Local 1 SEIU Chris Gary multiple issues
0708043 0.5 SEIU Healthcare Jennifer Thomas Audio issues
Sunny
0708045 0.5 Showmens shipping ups on shipping L

Projects and Client Questions

Add Teams lic to these users on office 365 tenant after confirming the price St. And Balaji 0707013 0
Low diskspace warning Thomas Balaji 0629026 1
Angelos Website certificate has expired Angelos Brian 0624008 2
SSL Certificate Subscription Renewal Local 1 SEIU - ei Brian 0625009 2.5
Access to email SEIU Healthcare - ei Eric 0702061 0.75
Monthly Updates Review K+ Tech - mc Brian 0303027 0
Monthly Updates Review K+ Tech - mc Brian 0503001 0
Monthly Updates Review K+ Tech - mc Brian 0603001 0
Monthly Updates Review K+ Tech - mc Brian 0703001 0

Scheduling Needed Onsite

Regular scheduled office visit Thomas Schedule 0618001
Setup laptop for John Butler. Waiting for turning it online PDC 30 (Union ) Schedule 1109044

App Tickets

Tech Ticket # Time Resolution Company Name Description
Jay
Jay 0708030 3 St. And Dawn HITACHI WEBSITE - Images