Todays Onsite Tickets |
|
| Aero Metals - Andrew | R-0610013 |
| Aero Metals - Andrew | 0610003 |
| SEIU Healthcare - Eric | R-0610011 |
| SEIU Healthcare - Eric | 0526063 |
| HC Ben Fnd - Eric | 0604042 |
| SEIU Healthcare - Eric | 0610001 |
| Local 1 SEIU - JackWC | R-0610012 |
| Mech Trng - JackWC | 0430034 |
| Mech Trng - JackWC | 0515018 |
| Local 1 SEIU - JackWC | 0610002 |
| _HD Phones - Andrew | R-0610003 |
| _HD Phones - Jim | R-0610001 |
| _HD Phones - Nate | R-0610002 |
| _HD Phones - Sunny | R-0610004 |
| Engineer on call - Brian | R-0610010 |
| Projects - Sunny | R-0610008 |
| Monitoring Team - Pete | R-0610009 |
| Off Hours Engineer - Balaji | R-0610007 |
Unclosed Prior Onsite Tickets |
| 6/9/2026 | |
| Lalu - Andrew | 0609004 |
| Local 73 - Eric | 0609001 |
| 6/8/2026 | |
| Local 1 SEIU - Mac | 0608003 |
| 6/5/2026 | |
| Local 1 SEIU - Eric | 0520044 |
| Local 1 SEIU - Mac | 0605026 |
| 6/1/2026 | |
| _HD Phones - JackWC | 0521027 |
| 5/30/2026 | |
| St. And - Ash | 0521019 |
| St. And - Sunny | 0521020 |
| 5/29/2026 | |
| 701 Funds - JackWC | 0529014 |
| Local 1 SEIU - Mac | 0527043 |
| 5/28/2026 | |
| Local 73 - Mac | 0521005 |
| 5/22/2026 | |
| KTR - Andrew | 0519014 |
| Peepers - Andrew | 0521059 |
| Lalu - Andrew | 0522008 |
| Local 25 SEIU - Mac | 0511022 |
| 5/15/2026 | |
| McNabola - Mac | 0514023 |
| 5/11/2026 | |
| _HD Phones - JackWC | 0504027 |
| Todays Tickets - Ash |
|
| Tech | Ticket # | Time | Company | Name | Description |
|---|---|---|---|---|---|
| UnAssigned | |||||
| 0609044 | 1 | McNabola | Tracey Battistoni | 6/10: Laptop setup | |
| 0609070 | 0.5 | CoSourcing Partners | Scott Upp | Acrobat Adobe | |
| 0609072 | 0.5 | Local 25 SEIU | David Bratek | email added to Symantec allow list | |
| Andrew | |||||
| 0609071 | 0.5 | Stranco | Jen Nowak | Teams not staying open | |
| 0609073 | 1 | St. And | Nick Mcfarland | 6/10 11AM: Remote assistance | |
| 0609079 | 1.5 | KTR | Shipping | WAITING ON KTR GERMANY: Scan to email setup on new printer | |
| Ash | |||||
| 0609020 | 0 | 727 Union | Margaret | Computer booting issue | |
| 0608029 | 0.5 | Local 73 | Kimarie Allen | Waiting on user:Help with zoom login | |
| 0609041 | 0.5 | SEIU Healthcare | Russell Dahlman | Waiting on user:Laptop slow | |
| Jim | |||||
| 0529037 | 0.5 | SEIU Healthcare | Neal Waltmire | waiting on vendor: Computer Replacement | |
| 0608053 | 0.5 | SEIU Healthcare | Jessica Angus | waiting on user: access for Cortez to my emails | |
| 0609031 | 0.5 | Local 73 | Tischon Taylor | waiting on user: Firewall popup | |
| 0609047 | 0.5 | OMD | Kevin Winters | waiting on user: Internet | |
| 0609067 | 0.5 | SEIU Healthcare | Emma Valdovinos | waiting on user: Computer not working | |
| Nate | |||||
| 0609060 | 0.5 | HC Ben Fnd | HR | New Fund Office Employee | |
| 0608071 | 0.5 | Thomas | Christine Chen | Waiting on user: Reset printer | |
| 0609025 | 0.5 | SEIU Healthcare | Dawn Montgomery | Waiting on user: help with email issue | |
| Pete | |||||
| 0609057 | 0.5 | Local 1 SEIU | Maria Hernandez | user replied: Teams Issue | |
| 0609059 | 0.5 | Local 25 SEIU | Eva Bak | user replied: Issues with My Outlook Data File | |
| Sunny | |||||
| 0608047 | 0 | OMD | Natalie Barnes | Waiting on Microsoft: Distribution List not showing in address book | |
| 0608059 | 0.5 | Local 1 SEIU | Teresa Sieminska | Waiting on user: New Laptop Login Help | |
| 0609035 | 0 | 727 Benefit Funds | Rebecca Clancy | Waiting on user: Remote Scanner Installation | |
| Blake replied: Before middle week of June: Install 3 new software for testing | Applegate | Balaji | 0528012 | 7.75 |
| help reset the password on multiple PCs - adobe registration | MacNell | Balaji | 0609048 | 2.25 |
| Change Internet to new account directly with MLaw | McGuire Law | Balaji | 0602014 | 3.75 |
| upgrade servers, switches, APs, implement policies etc | Peepers | Balaji | 0330018 | 21.5 |
| Adjust AppRiver Bill | St. And | Brian | 0608050 | 0 |
| SonicWALL Support Case for NTIVA | Orloff - bn | Brian | 0609029 | 0.75 |
| user replied: SALESFORCE SECURITY & CERTIFICATE AUDIT | OMD - ei | Eric | 0601048 | 0.25 |
| Issues with KL Sharepoint | SEIU Healthcare - ei | Eric | 0507025 | 0 |
| New OneDrive folder | SEIU Healthcare - ei | Eric | 0522023 | 1 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0303027 | 0 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0503001 | 0 |
| JWC Client Tech Services Update | K+ Tech - mc | Brian | 0513030 | 14.5 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0603001 | 0 |
| Veeam application update for all clients | K+ Tech - mc | Sunny | 0528006 | 17.5 |
| Setup AppRiver DKIM | K+ Tech - mc | Sunny | 0609028 | 2 |
| Regular scheduled office visit | Thomas | Schedule | 0618001 |
| Setup laptop for John Butler. Waiting for turning it online | PDC 30 (Union ) | Schedule | 1109044 |