Todays Onsite Tickets |
|
Unclosed Prior Onsite Tickets |
| 6/5/2026 | |
| Konrady - Andrew | 0529021 |
| KTR - Andrew | 0603051 |
| Marquiss Electric - Andrew | 0604050 |
| Local 1 SEIU - Eric | 0520044 |
| Local 1 SEIU - Mac | 0605026 |
| 6/4/2026 | |
| Local 73 - Mac | 0601052 |
| 6/1/2026 | |
| _HD Phones - JackWC | 0521027 |
| 5/31/2026 | |
| St. And - Ash | 0521023 |
| St. And - Sunny | 0521024 |
| 5/30/2026 | |
| St. And - Ash | 0521019 |
| St. And - Sunny | 0521020 |
| 5/29/2026 | |
| Showmens - Andrew | 0527032 |
| 701 Funds - JackWC | 0529014 |
| Local 1 SEIU - Mac | 0514021 |
| Local 1 SEIU - Mac | 0514027 |
| Local 1 SEIU - Mac | 0526019 |
| Local 1 SEIU - Mac | 0527043 |
| 5/28/2026 | |
| Local 73 - Mac | 0521005 |
| 5/26/2026 | |
| St. And - Andrew | 0520033 |
| 5/22/2026 | |
| KTR - Andrew | 0519014 |
| Peepers - Andrew | 0521059 |
| Lalu - Andrew | 0522008 |
| Local 25 SEIU - Mac | 0511022 |
| 5/15/2026 | |
| McNabola - Mac | 0514023 |
| 5/11/2026 | |
| _HD Phones - JackWC | 0504027 |
| 5/8/2026 | |
| _HD Phones - JackWC | 0504028 |
| Todays Tickets - |
|
| Tech | Ticket # | Time | Company | Name | Description |
|---|---|---|---|---|---|
| UnAssigned | |||||
| 0605032 | 0.5 | Clover | Jenny Villanueva | Update AutoCAD | |
| Andrew | |||||
| 0605029 | 1 | Showmens | Kristian Neumann | Outgoing Email Issue | |
| Ash | |||||
| 0526032 | 0.5 | Local 73 | Tischon Taylor | Windows 11 upgrade | |
| 0603043 | 0 | SEIU Healthcare | Anne Igoe | Waiting on user:microsoft issues | |
| 0605019 | 0.5 | PDC 30 (Union ) | Ben Underhill | Waiting on user:Printer access | |
| Jim | |||||
| 0604046 | 0.5 | F of Park | Kevin Winters | Spam Email | |
| 0529037 | 0.5 | SEIU Healthcare | Neal Waltmire | waiting on vendor: Computer Replacement | |
| 0601022 | 0 | 701 Funds | Melanie | waiting on user: help with printer connection | |
| 0604018 | 0.5 | SEIU Healthcare | Sheri Hopkins | waiting on user: Five9 issues | |
| 0605031 | 0.5 | St. And | Jenna Peronis | waiting on user: emails going to junk | |
| Mac | |||||
| 0526063 | 0.5 | SEIU Healthcare | Fatmata | Laptop Issues | |
| 0604030 | 0.5 | Safe Harbor | Ed Reagan | Outlook mailbox cleanup | |
| 0604035 | 0.5 | SEIU Healthcare | Brient Thomas | Waiting On User: printer setup | |
| Nate | |||||
| 0605005 | 0.5 | Lalu | Sean Murray | Waiting on user: help with printing | |
| Pete | |||||
| 0604040 | 0.5 | Local 1 SEIU | May Santiago | 06/08 :64817: Help with MSO Login | |
| Sunny | |||||
| 0604017 | 0.5 | Refax | Trevor Mahle | Waiting on user: Having issues with printing to our plotter | |
| 0604021 | 0.5 | HC Ben Fnd | Breanna Thorne | Waiting on user: Adobe issues | |
| Before middle week of June: Install 3 new software for testing | Applegate | Balaji | 0528012 | 4.75 |
| Change Internet to new account directly with MLaw | McGuire Law | Balaji | 0602014 | 3.75 |
| upgrade servers, switches, APs, implement policies etc | Peepers | Balaji | 0330018 | 21.5 |
| Teams chat with external users | Swag - bn | Balaji | 0602053 | 0.5 |
| Z3 Export Not Appearing in Axcient x360Sync | Excelas - bn | Brian | 0605034 | 0 |
| user replied: SALESFORCE SECURITY & CERTIFICATE AUDIT | OMD - ei | Eric | 0601048 | 0.25 |
| Issues with KL Sharepoint | SEIU Healthcare - ei | Eric | 0507025 | 0 |
| New OneDrive folder | SEIU Healthcare - ei | Eric | 0522023 | 1 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0303027 | 0 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0503001 | 0 |
| JWC Client Tech Services Update | K+ Tech - mc | Brian | 0513030 | 12 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0603001 | 0 |
| Pentest Report Export | K+ Tech - mc | Sunny | 0501032 | 2.5 |
| Veeam application update for all clients | K+ Tech - mc | Sunny | 0528006 | 16 |
| Regular scheduled office visit | Thomas | Schedule | 0618001 |
| Setup laptop for John Butler. Waiting for turning it online | PDC 30 (Union ) | Schedule | 1109044 |
| Tech | Ticket # | Time | Resolution | Company | Name | Description |
|---|---|---|---|---|---|---|
| Jay | ||||||
| Jay | 0529010 | 1 | K+ Tech | Andrew/JWC | Mobile Tickets App - Enhancement | |