Todays Onsite Tickets

New Ticket

Marquiss Electric - Andrew	R-0713001
Konrady - Andrew	0713030
Local 73 - Eric	R-0713002
SEIU Healthcare - Eric	R-0713004
Local 73 - Eric	0713001
SEIU Healthcare - Eric	0713003
SEIU Healthcare - Eric	0625041
HC Ben Fnd - Eric	0707010
SEIU Healthcare - Eric	0708051
HC Ben Fnd - Eric	0709034
SEIU Healthcare - Eric	0713037
Local 1 SEIU - Mac	R-0713003
Local 1 SEIU - Mac	0713002
_HD Phones - Andrew	R-0713007
_HD Phones - Jim	R-0713005
_HD Phones - Mac	R-0713008
_HD Phones - Nate	R-0713006
_HD Phones - Sunny	R-0713009
Engineer on call - Balaji	R-0713014
Projects - Sunny	R-0713012
Monitoring Team - Pete	R-0713013
Off Hours Engineer - Balaji	R-0713011

Unclosed Prior Onsite Tickets

7/12/2026
Refax - Andrew	0712001
7/10/2026
Showmens - Andrew	0710003
KTR - Andrew	0710005
Showmens - Andrew	0710011
Local 1 SEIU - Mac	0710001
7/9/2026
Local 1 SEIU - Eric	0709002
SEIU Healthcare - Eric	0709003
Local 73 - Mac	0709001
Local 73 - Mac	0709025
7/8/2026
SEIU Healthcare - Eric	0708002
Engineer on call - Brian	0708004
7/7/2026
Local 73 - Eric	0707001
Local 1 SEIU - Eric	0707002
Engineer on call - Brian	0707007
7/6/2026
Konrady - Andrew	0705003
Local 73 - Eric	0706001
SEIU Healthcare - Eric	0706003
Engineer on call - Brian	0706004
7/2/2026
St. And - Andrew	0702005
Stranco - Andrew	0630027
SEIU Healthcare - Eric	0702001
Local 1 SEIU - Eric	0702003
Local 73 - Mac	0702002
_HD Phones - JackWC	0629024
7/1/2026
SEIU Healthcare - Eric	0527014
SEIU Healthcare - Eric	0701001
HC Ben Fnd - Eric	0611015
SEIU Healthcare - Eric	0629071
Local 1 SEIU - Mac	0701002
Local 1 SEIU - Mac	0615010
Local 1 SEIU - Mac	0630059
Local 1 SEIU - Mac	0701040
Local 1 SEIU - Mac	0701045
6/30/2026
Local 73 - Eric	0630001
Local 1 SEIU - Eric	0630003
SEIU Healthcare - Mac	0630002
6/29/2026
Local 73 - Eric	0629001
SEIU Healthcare - Eric	0629002
6/26/2026
Local 1 SEIU - Mac	0626001
Local 25 SEIU - Mac	0624030
6/25/2026
Heat & Frost L17 - Balaji	0625006
6/23/2026
St. And - Andrew	0623005
Local 73 - Eric	0623001
Local 1 SEIU - Eric	0623003
Local 1 SEIU - Eric	0622063
6/22/2026
Local 73 - Eric	0622001
SEIU Healthcare - Eric	0622002
6/18/2026
Lalu - Andrew	0618004
St. And - Andrew	0618005
SEIU Healthcare - Eric	0618001
Local 1 SEIU - Eric	0618003
Local 73 - Mac	0618002
6/17/2026
Aero Metals - Andrew	0617003
Applegate - Andrew	0617044
SEIU Healthcare - Eric	0617001
6/16/2026
Local 73 - Eric	0616001
Local 1 SEIU - Eric	0616003
6/15/2026
Local 73 - Eric	0615001
Local 1 SEIU - Mac	0615003

Todays Tickets -

New Ticket

Tech	Ticket #	Time	Company	Name	Description
Andrew
	0713029	0.5	KTR	Penny	SAP issue
	0713033	0.5	HC Ben Fnd	Jenn Mack	Tim Heilenbach Keeper setup
	0713034	0.5	Konrady	Kris Rowe	ALPHACAM
JackWC
	0713045	2	Dunn Harrington	Colin Dunn	Hard Drive space fuill
Mac
	0713068	0.5	Local 1 SEIU	Maggie	New Laptop Help
	0713072	0.5	SEIU Healthcare	Lety Veytia	METC DORS Team Distribution List - add Tonya Lockhart
Nate
	0713041	0.5	McNabola	Tracey	waiting on user: OneDrive search issues
Pete
	0713071	1	Thomas	Angelica Gal	Waiting for SOS Code: Jacob Cross Laptop Set-Up
Sunny
	0713048	0.5	Stranco	Jen Nowak	7/14: Help to remove RDP prompt
	0713057	0.5	Thomas	Kent Williams	7/14 8:30AM: Field Office Printer Setup
	0709032	0.5	Hale	Lo	Waiting on Lo:Setting Up A Google Voice Phone Number
	0713005	0.5	Stagehands L2	Lisa Hoppe	Waiting on user: Remote connection issue

Projects and Client Questions

Scheduling Needed Onsite

App Tickets