| Nate |
| Nate |
0913007 |
0.5 |
NIEF |
Andrew |
ILO credentials not working |
| Nate |
0619025 |
|
|
|
Joel Vance email password |
| Nate |
0619026 |
|
|
|
Joel Vance email password |
| Nate |
0619027 |
|
|
|
Joel Vance email password |
| Nate |
0619031 |
|
|
|
Joel Vance email password |
| Nate |
0619038 |
|
|
|
RE: FW: Datto Screenshot error |
| Nate |
0114012 |
3 |
K+ Tech |
Balaji |
Tool for monitoring |
| Nate |
0227022 |
0.5 |
HC Ben Fnd |
Jennifer Mack |
Mobile device audit report - monthly |
| Nate |
0401071 |
4 |
Konrady |
Leah / Matt davis |
Setup 1 laptop and two SHOP PCs and One regular PC |
| Nate |
0402042 |
0.5 |
OMD |
Nekesha Burton |
Waiting on user: Bitdefender Uninstall |
| Nate |
0403035 |
0.5 |
Showmens |
Garrett Griggs |
New user setup - AP100 Remote Login |
| Nate |
0403036 |
0.5 |
SEIU Healthcare |
Kenya Baker |
Waiting on user: requested call back |
| Nate |
0403037 |
0.5 |
SEIU Healthcare |
Makeba Butler Phinn |
Waiting on user: Drive Question |
| Nate |
0406050 |
0.5 |
SEIU Healthcare |
Jesse Zavala |
New Hires Starting 04/13/2026 & 06/01/2026 |
| UnAssigned |
| UnAssigned |
1223034 |
1 |
|
Jon |
Test Jon opening a ticket |
| UnAssigned |
0406041 |
1 |
SEIU Healthcare |
Karyl Braun |
Request to install Articulate for multiple users |
| UnAssigned |
0406062 |
0.5 |
SEIU Healthcare |
Diana Juarez |
FYI Paylocity password |
| Eric |
| Eric |
0410028 |
1 |
Local 25 SEIU |
Bo |
4/13 AM - Cannot Scan on home PC |
| Eric |
0330062 |
0.5 |
OMD |
Nekesha |
User replied:Sharepoint Access |
| Eric |
0406051 |
0.5 |
SEIU Healthcare |
Karyl Braun |
Quote for New Desktop for Temp Position in Finance |
| Eric |
0406055 |
0.5 |
SEIU Healthcare |
Karyl |
Back Blaze March Amex 1390 CC receipts |
| Andrew |
| Andrew |
0416050 |
10 |
Harbor-Marina |
Robert / Inga |
HG and MG server rooms clean up work needed. |
| Andrew |
0921004 |
4 |
NIEF |
Gina |
Move files to SharePoint / change QuickBooks |
| Andrew |
1120058 |
12 |
Konrady |
Leah/Matt |
WAITING ON KP APPROVAL: 10 new PC's |
| Andrew |
1201004 |
3 |
Stranco |
Office |
WAITING ON JEN - 6 new PC setup |
| Andrew |
1205025 |
1 |
Lalu |
Office |
Ethernet Speed degraded on Meraki |
| Andrew |
0205046 |
0 |
Showmens |
Art |
WAITING ON APPROVAL: P21/Worldship configuration call with vendor |
| Pete |
| Pete |
0619018 |
|
|
|
Joel Vance email password |
| Pete |
0619019 |
|
|
|
Joel Vance email password |
| Pete |
0619020 |
|
|
|
Joel Vance email password |
| Pete |
0619021 |
|
|
|
Joel Vance email password |
| Pete |
0619022 |
|
|
|
Joel Vance email password |
| Pete |
0619024 |
|
|
|
Joel Vance email password |
| Pete |
0619029 |
|
|
|
Joel Vance email password |
| Pete |
0619035 |
|
|
|
Joel Vance email password |
| Pete |
0323005 |
0.5 |
PDC 30 (Union ) |
Office |
Daily backup failed |
| Pete |
0330003 |
0.5 |
Lalu |
Office |
Waiting for Approval: Meraki license renewal on June 25 |
| Pete |
0330036 |
0.5 |
701 Funds |
Office |
Waiting for JWC Reply: Mechanics' Fund Local 701 HPE renewal |
| Pete |
0401036 |
0.5 |
Angelos |
Office |
4/4: Backup Server Space issue and backup failed |
| Pete |
0406040 |
0.5 |
Orloff |
Office |
Synology Hyper backup failed |
| Pete |
0406060 |
0.5 |
Peepers |
Office |
Waiting for renewal quote: HPE Server license renewal on 4\30 |
| Mac |
| Mac |
0619030 |
|
|
|
Joel Vance email password |
| Mac |
0619033 |
|
|
|
Joel Vance email password |
| Mac |
0406064 |
0.5 |
SEIU Healthcare |
Reggie |
Outlook help |
| McLean |
| McLean |
0619045 |
|
|
|
Pfx Engagement Issue |
| McLean |
0619046 |
|
|
|
New voicemail from KTR CORP |
| McLean |
0619047 |
|
|
|
New voicemail from KTR CORP |
| McLean |
0619048 |
|
|
|
Pfx Engagement Issue |
| McLean |
0619049 |
|
|
|
New voicemail from KTR CORP |
| McLean |
0619050 |
|
|
|
Pfx Engagement Issue |
| McLean |
0619051 |
|
|
|
New voicemail from KTR CORP |
| McLean |
0619052 |
|
|
|
Pfx Engagement Issue |
| Ash |
| Ash |
0620003 |
|
|
|
FW: Undeliverable: Re: Messaging 2.0 |
| Ash |
0620004 |
|
|
|
FW: Undeliverable: Re: Messaging 2.0 |
| Ash |
0620005 |
|
|
|
Keeper Case CS0161082 solution proposed |
| Ash |
0620007 |
|
|
|
TICKET #PT202506180001612#: Outlook issue - New Comment Added |
| Ash |
0620008 |
|
|
|
New voicemail from KTR CORP |
| Ash |
0620011 |
|
|
|
Re: Joel Vance email password |
| Ash |
0403021 |
0.5 |
SEIU Healthcare |
Office |
Waiting on Quote: Keeper Subscription renewal in 5/1/2026 |
| JackWC |
| JackWC |
0926025 |
2 |
Cedar Way Vet |
Office |
Transfer firewall ownership |
| JackWC |
1008028 |
2 |
701 Funds |
Office |
ILO 5 192.168.110.71 network controller in unknown status |
| JackWC |
1016061 |
2 |
Cedar Way Vet |
Office |
Backblaze Setup |
| JackWC |
1204007 |
0.25 |
Auto 701 Union |
office |
Reconnect iDRAC Onsite |
| JackWC |
0224043 |
10 |
Meade |
Jeff Henry |
Help with Azure OpenAI |
| JackWC |
0401033 |
0.5 |
SEIU Healthcare |
Navarro |
SharePoint (AP Invoices) & MS Teams |
| JackWC |
0401042 |
4 |
Meade |
Jeff |
Fix Mem View |
| JackWC |
0406037 |
0.5 |
HC Ben Fnd |
Cardaeja Burns |
Help to access shared drive |
| JackWC |
0406056 |
0.5 |
Lalu |
Andy |
Requested to call Back |
| Sunny |
| Sunny |
0401063 |
0.5 |
Heat & Frost Local 17 Uni |
Office |
Waiting on order: Meraki license renewal on April 30 |
| Sunny |
0402007 |
0.5 |
HC Ben Fnd |
Office |
Waiting on MNJ: Veeam license expire on 5/2/2026 |
| Sunny |
0402051 |
0 |
Applegate |
Julie Roon |
Waiting on user: Shareable Excel file help |
| Sunny |
0403012 |
0.5 |
Clover |
Tom O’Malleey |
Waiting on order: Adobe pro access |
| Sunny |
0403033 |
0.5 |
Thomas |
Office |
Waiting on order: Veeam renewal on july 1st |
| Sunny |
0406002 |
1 |
Local 1 SEIU |
Office |
Waiting on Todd: Sophos renewal |
| Sunny |
0406006 |
0.5 |
JBOSH |
Emily |
Waiting on user: Help with Outlook |
| Sunny |
0406009 |
0.5 |
Angelos |
Office |
HPE support expired on 04/30/2026 |
| Balaji |
| Balaji |
0406028 |
1 |
HC Ben Fnd |
Brigitte Johnson |
waiting: New shared drive needed - office services |
| Balaji |
0406031 |
0.5 |
Showmens |
Nathan Line |
waiting: Autodesk Inventor - C Drive |
| Balaji |
0406059 |
0.5 |
St. And |
Micheal Nolan |
Outlook issue |
| Brian |
| Brian |
0406066 |
1 |
Local 25 SEIU |
Maria Pizarro |
Help to access H and T Drive, Teams Shared Files, and Keeper Browser Add-On |