Todays Onsite Tickets

New Ticket

Lalu - Andrew	R-0701013
Aero Metals - Andrew	R-0701014
Aero Metals - Andrew	0701003
Marquiss Electric - Andrew	0623014
Aero Metals - Andrew	0623031
SEIU Healthcare - Eric	R-0701011
SEIU Healthcare - Eric	0527014
SEIU Healthcare - Eric	0701001
HC Ben Fnd - Eric	0611015
SEIU Healthcare - Eric	0629071
Thomas - JackWC	R-0701015
Thomas - JackWC	0702006
Local 1 SEIU - Mac	R-0701012
Local 1 SEIU - Mac	0701002
Local 1 SEIU - Mac	0615010
Local 1 SEIU - Mac	0630059
Local 1 SEIU - Mac	0701040
Local 1 SEIU - Mac	0701045
_HD Phones - Jim	R-0701001
_HD Phones - Mac	R-0701003
_HD Phones - Nate	R-0701002
_HD Phones - Sunny	R-0701004
Engineer on call - Brian	R-0701010
Projects - Sunny	R-0701008
Monitoring Team - Pete	R-0701009
Off Hours Engineer - Balaji	R-0701007

Unclosed Prior Onsite Tickets

6/30/2026
Local 73 - Eric	0630001
Local 1 SEIU - Eric	0630003
Local 25 SEIU - Eric	0625035
Local 73 - Eric	0630047
SEIU Healthcare - Mac	0630002
6/29/2026
Local 73 - Eric	0629001
SEIU Healthcare - Eric	0629002
6/26/2026
Local 1 SEIU - Mac	0626001
Local 25 SEIU - Mac	0624030
6/25/2026
Heat & Frost L17 - Balaji	0625006
6/23/2026
St. And - Andrew	0623005
Local 73 - Eric	0623001
Local 1 SEIU - Eric	0623003
Local 1 SEIU - Eric	0622063
6/22/2026
Local 73 - Eric	0622001
SEIU Healthcare - Eric	0622002
6/18/2026
Lalu - Andrew	0618004
St. And - Andrew	0618005
SEIU Healthcare - Eric	0618001
Local 1 SEIU - Eric	0618003
Local 73 - Mac	0618002
6/17/2026
Aero Metals - Andrew	0617003
Applegate - Andrew	0617044
SEIU Healthcare - Eric	0617001
6/16/2026
Local 73 - Eric	0616001
Local 1 SEIU - Eric	0616003
6/15/2026
Local 73 - Eric	0615001
Local 1 SEIU - Mac	0615003
6/12/2026
Local 1 SEIU - Mac	0612001
6/11/2026
SEIU Healthcare - Eric	0611001
Local 1 SEIU - Eric	0611003
Local 73 - Mac	0611002

Todays Tickets - Ash, Jim, Nate, Sunny

New Ticket

Tech	Ticket #	Time	Company	Name	Description
UnAssigned
	0701055	0.5	Local 25 SEIU	Eva Bak	Outlook Data FIle not opening
	0701057				Nilda's Computer
	0701058				FW: Dunleavy Construction
	0701059				Access to Mailbox
	0701060				[##65648##] A new ticket from Edward Bowen has been assigned to you
	0701061				[##65655##] A new ticket from Lourdes Gonzalez has been assigned to you
Ash
	0701042	0	Local 73	Matt Hoffman	Delia replied: access to data drive: Delia Puckett
	0701047	1	Thomas	Angelical Gal	Temp Laptop Set-Up: Jacob Cross
	0701054	0.5	Thomas	Tiffany	Modify All Users Email Distribution List
Jim
	0630067	0.5	HC Ben Fnd	Giselle Rogers	add user to copier
	0701036	0.5	HC Ben Fnd	Cardaeja Burns	Bridgeway mfa token broke
	0701043	0.5	Clover	Bonnie	Font transfer to CAD
	0701051	0.5	Aero Metals	Jason Runyun	Plant environment reset in the database
	0624028	1	Local 73	Morgan Smith	waiting on vendor: Net at Work
Mac
	0630033	1	Local 73	Jen Whitman	MEMforce issue
Nate
	0701052	0.5	Excelas	Carrie	Syncing Error
	0701035	0.5	SEIU Healthcare	Andre Minto	waiting on user: Trouble connecting to VPN
Sunny
	0701046	0.5	Hale	Mirzeta Causevic	vpn login help
	0701048	1	St. And	Balaji	Remove Microsoft trial license and cancel subscription
	0701024	0.5	Refax	Damien Murchiso	Waiting on user: help with Solidworks software activation

Projects and Client Questions

Scheduling Needed Onsite

App Tickets