| Nate |
| Nate |
0913007 |
0.5 |
NIEF |
Andrew |
ILO credentials not working |
| Nate |
0619025 |
|
|
|
Joel Vance email password |
| Nate |
0619026 |
|
|
|
Joel Vance email password |
| Nate |
0619027 |
|
|
|
Joel Vance email password |
| Nate |
0619031 |
|
|
|
Joel Vance email password |
| Nate |
0619038 |
|
|
|
RE: FW: Datto Screenshot error |
| Nate |
0227022 |
0.5 |
HC Ben Fnd |
Jennifer Mack |
Mobile device audit report - monthly |
| Nate |
0408049 |
0.5 |
PDC 30 (Union ) |
Silvia Plascencia |
waiting on Microsoft: OneDrive help |
| Nate |
0414025 |
0 |
Hale |
Allison Sondag |
waiting on license: office activation |
| Nate |
0420014 |
0.5 |
Thomas |
James |
waiting on user: Help to add New Printer Set-Up |
| Nate |
0420061 |
0.5 |
Local 1 SEIU |
Brandice Mullen |
Waiting on user: scan to email help |
| UnAssigned |
| UnAssigned |
1223034 |
1 |
|
Jon |
Test Jon opening a ticket |
| UnAssigned |
0421003 |
0.5 |
Safe Harbor |
Kerrie Hudson |
Laptop slow issue |
| Eric |
| Eric |
0410028 |
1 |
Local 25 SEIU |
Bo |
4/13 AM - Cannot Scan on home PC |
| Andrew |
| Andrew |
0416050 |
10 |
Harbor-Marina |
Robert / Inga |
HG and MG server rooms clean up work needed. |
| Andrew |
0921004 |
4 |
NIEF |
Gina |
Move files to SharePoint / change QuickBooks |
| Andrew |
1201004 |
3 |
Stranco |
Office |
WAITING ON JEN - 6 new PC setup |
| Andrew |
1205025 |
1 |
Lalu |
Office |
Ethernet Speed degraded on Meraki |
| Andrew |
0420032 |
0.5 |
Konrady |
Matt |
Inbox still recieving junk mail. |
| Pete |
| Pete |
0619018 |
|
|
|
Joel Vance email password |
| Pete |
0619019 |
|
|
|
Joel Vance email password |
| Pete |
0619020 |
|
|
|
Joel Vance email password |
| Pete |
0619021 |
|
|
|
Joel Vance email password |
| Pete |
0619022 |
|
|
|
Joel Vance email password |
| Pete |
0619024 |
|
|
|
Joel Vance email password |
| Pete |
0619029 |
|
|
|
Joel Vance email password |
| Pete |
0619035 |
|
|
|
Joel Vance email password |
| Pete |
0415026 |
1 |
Local 73 |
Office |
Waiting for approval from matt: Bitdefender Renewal 06/08 |
| Pete |
0415075 |
0.5 |
Clover |
Office |
Waiting on JWC Reply: Need Godaddy login details for the renewals |
| Pete |
0417016 |
0.5 |
Konrady |
Office |
Datto is Offline |
| Pete |
0420006 |
0 |
Aero Metals |
Office |
4/21AM: Backup failed |
| Pete |
0420007 |
0.5 |
Heat & Frost L17 |
Office |
Waiting for JWC reply: Backup failed |
| Pete |
0420008 |
0.5 |
Showmens |
office |
4/21AM: Backup failed |
| Pete |
0420016 |
0.5 |
Local 1 SEIU |
Office |
Daily Backup Failed |
| Pete |
0420055 |
0.5 |
Local 1 SEIU |
Office |
Waiting for the approval: Adobe Renewal confirmation |
| Mac |
| Mac |
0619030 |
|
|
|
Joel Vance email password |
| Mac |
0619033 |
|
|
|
Joel Vance email password |
| McLean |
| McLean |
0619045 |
|
|
|
Pfx Engagement Issue |
| McLean |
0619046 |
|
|
|
New voicemail from KTR CORP |
| McLean |
0619047 |
|
|
|
New voicemail from KTR CORP |
| McLean |
0619048 |
|
|
|
Pfx Engagement Issue |
| McLean |
0619049 |
|
|
|
New voicemail from KTR CORP |
| McLean |
0619050 |
|
|
|
Pfx Engagement Issue |
| McLean |
0619051 |
|
|
|
New voicemail from KTR CORP |
| McLean |
0619052 |
|
|
|
Pfx Engagement Issue |
| Ash |
| Ash |
0620003 |
|
|
|
FW: Undeliverable: Re: Messaging 2.0 |
| Ash |
0620004 |
|
|
|
FW: Undeliverable: Re: Messaging 2.0 |
| Ash |
0620005 |
|
|
|
Keeper Case CS0161082 solution proposed |
| Ash |
0620007 |
|
|
|
TICKET #PT202506180001612#: Outlook issue - New Comment Added |
| Ash |
0620008 |
|
|
|
New voicemail from KTR CORP |
| Ash |
0620011 |
|
|
|
Re: Joel Vance email password |
| Ash |
0414001 |
0 |
SEIU Healthcare |
Leslie Ulloa |
Waiting on data team:UnionWare and Ulink Issues |
| Ash |
0420009 |
0.5 |
Lalu |
Office |
Daily backup failed |
| Ash |
0421001 |
0.5 |
OMD |
Melanie D’Evelyn |
OneDrive access |
| Ash |
0421002 |
0.5 |
St. And |
Lisa Zahrndt |
Printer access |
| Ash |
0421004 |
0.5 |
Local 25 SEIU |
Office |
Daily backup failed |
| JackWC |
| JackWC |
0926025 |
2 |
Cedar Way Vet |
Office |
Transfer firewall ownership |
| JackWC |
1008028 |
2 |
701 Funds |
Office |
ILO 5 192.168.110.71 network controller in unknown status |
| JackWC |
1016061 |
2 |
Cedar Way Vet |
Office |
Backblaze Setup |
| JackWC |
1204007 |
0.25 |
Auto 701 Union |
office |
Reconnect iDRAC Onsite |
| JackWC |
0224043 |
10 |
Meade |
Jeff Henry |
Help with Azure OpenAI |
| JackWC |
0401042 |
4 |
Meade |
Jeff |
Fix Mem View |
| JackWC |
0407034 |
0.5 |
F of Park |
Kevin Winters |
Internet Issues |
| JackWC |
0407057 |
0.5 |
SEIU Healthcare |
Shalonda Drayton |
Access to Sharepoint |
| JackWC |
0420067 |
0.5 |
Cedar Way Vet |
Abel Garcia |
Blue screen |
| Sunny |
| Sunny |
0401063 |
0.5 |
Heat & Frost Local 17 Uni |
Office |
Waiting on order: Meraki license renewal on April 30 |
| Sunny |
0413005 |
0.5 |
ATU |
Office |
Waiting on approval: Meraki Cloud License renewal on 6/20 |
| Sunny |
0413006 |
0.5 |
Harbor-Marina |
Office |
Waiting on order: Bitdefender Customer license expires in 30 days. |
| Sunny |
0415091 |
0.5 |
Iron Pension Fund |
Office |
Waiting on order: Bitdefender license renewal in 90 days |
| Sunny |
0416039 |
0.5 |
SEIU Healthcare |
Rebekah Mahon |
4/22: Email access on mobile |
| Sunny |
0417043 |
0.25 |
PDC 30 (Union ) |
Steve Kulovits |
Waiting on user: Bidevaluation GoDaddy account password reset |
| Sunny |
0420004 |
0.5 |
SEIU Healthcare |
office |
Waiting on Eric: Network Solutions payment issue |
| Sunny |
0420034 |
0.5 |
SEIU Healthcare |
Erica Rios |
Waiting on user: User requested to call back |
| Jim |
| Jim |
0417053 |
0.5 |
McNabola |
Becky |
waiting on user: Additional Monitor Set Up Assistance for Mark's office computer |
| Jim |
0420041 |
0.5 |
St. And |
Madison Ritter |
waiting on user: Question about email Archive |
| Jim |
0420043 |
0.5 |
Local 1 SEIU |
Vaughn Glenn |
4/21 10AM: 63369: Help to add printer |
| Jim |
0420057 |
0.5 |
Clover |
Edward M. Kearney |
User replied: Scan help |
| Jim |
0420072 |
0.5 |
727 Union |
Anabel Ornelas |
waiting on user: Elizabeth possibly compromised |