Onsite     Remote
Todays Tickets - Eric
Tech Ticket # Time Company Name Description
Nate
Nate 0913007 0.5 NIEF Andrew ILO credentials not working
Nate 0619025 Joel Vance email password
Nate 0619026 Joel Vance email password
Nate 0619027 Joel Vance email password
Nate 0619031 Joel Vance email password
Nate 0619038 RE: FW: Datto Screenshot error
Nate 0114012 3 K+ Tech Balaji Tool for monitoring
Nate 0227022 0.5 HC Ben Fnd Jennifer Mack Mobile device audit report - monthly
Nate 0401071 4 Konrady Leah / Matt davis Setup 1 laptop and two SHOP PCs and One regular PC
Nate 0402033 0 Showmens Nathan Line Waiting on user: Printer help
UnAssigned
UnAssigned 1223034 1 Jon Test Jon opening a ticket
UnAssigned 0403034 Adobe
Eric
Eric 0410028 1 Local 25 SEIU Bo 4/13 AM - Cannot Scan on home PC
Eric 0330062 0.5 OMD Nekesha User replied:Sharepoint Access
Andrew
Andrew 0416050 10 Harbor-Marina Robert / Inga HG and MG server rooms clean up work needed.
Andrew 0921004 4 NIEF Gina Move files to SharePoint / change QuickBooks
Andrew 1120058 12 Konrady Leah/Matt WAITING ON KP APPROVAL: 10 new PC's
Andrew 1201004 3 Stranco Office WAITING ON JEN - 6 new PC setup
Andrew 1205025 1 Lalu Office Ethernet Speed degraded on Meraki
Andrew 0205046 0 Showmens Art WAITING ON APPROVAL: P21/Worldship configuration call with vendor
Pete
Pete 0619018 Joel Vance email password
Pete 0619019 Joel Vance email password
Pete 0619020 Joel Vance email password
Pete 0619021 Joel Vance email password
Pete 0619022 Joel Vance email password
Pete 0619024 Joel Vance email password
Pete 0619029 Joel Vance email password
Pete 0619035 Joel Vance email password
Pete 0323005 0.5 PDC 30 (Union ) Office Daily backup failed
Pete 0325038 1 Showmens Office 4/4: Backup failed
Pete 0330003 0.5 Lalu Office Waiting for Approval: Meraki license renewal on June 25
Pete 0330036 0.5 701 Funds Office Waiting for JWC Reply: Mechanics' Fund Local 701 HPE renewal
Pete 0401036 0.5 Angelos Office 4/4: Backup Server Space issue and backup failed
Mac
Mac 0619030 Joel Vance email password
Mac 0619033 Joel Vance email password
McLean
McLean 0619045 Pfx Engagement Issue
McLean 0619046 New voicemail from KTR CORP
McLean 0619047 New voicemail from KTR CORP
McLean 0619048 Pfx Engagement Issue
McLean 0619049 New voicemail from KTR CORP
McLean 0619050 Pfx Engagement Issue
McLean 0619051 New voicemail from KTR CORP
McLean 0619052 Pfx Engagement Issue
Ash
Ash 0620003 FW: Undeliverable: Re: Messaging 2.0
Ash 0620004 FW: Undeliverable: Re: Messaging 2.0
Ash 0620005 Keeper Case CS0161082 solution proposed
Ash 0620007 TICKET #PT202506180001612#: Outlook issue - New Comment Added
Ash 0620008 New voicemail from KTR CORP
Ash 0620011 Re: Joel Vance email password
Ash 0326047 0.5 Peepers Bill Lemmons Waiting on user:Email Encryption help
Ash 0402008 1 Peepers Balaji MFA and Inventory request
Ash 0402027 0.5 Local 1 SEIU Benita A. Villarreal 62758: Printer ink order request
Ash 0402042 0.5 OMD Nekesha Burton Waiting on user:Bitdefender Uninstall
Ash 0403012 0.5 Clover Tom O’Malley | Adobe pro access
Ash 0403021 0.5 SEIU Healthcare Office Keeper Subscription renewal
JackWC
JackWC 0926025 2 Cedar Way Vet Office Transfer firewall ownership
JackWC 1008028 2 701 Funds Office ILO 5 192.168.110.71 network controller in unknown status
JackWC 1016061 2 Cedar Way Vet Office Backblaze Setup
JackWC 1204007 0.25 Auto 701 Union office Reconnect iDRAC Onsite
JackWC 0224043 10 Meade Jeff Henry Help with Azure OpenAI
JackWC 0401033 0.5 SEIU Healthcare Navarro SharePoint (AP Invoices) & MS Teams
JackWC 0401042 4 Meade Jeff Fix Mem View
Sunny
Sunny 0401063 0.5 Heat & Frost Local 17 Uni Office Waiting on MNJ: Meraki license renewal on April 30
Sunny 0402007 0.5 HC Ben Fnd Office Waiting on MNJ: Veeam license expire on 5/2/2026
Sunny 0402044 0.5 Showmens Art Morse Waiting on user: Help to Add shared drive and Scan folder
Sunny 0402051 0 Applegate Julie Roon 4/6: Shareable Excel file help
Sunny 0403015 0.5 Stagehands L2 Craig Carlson Waiting on user: Help to cancel Calendar invite
Sunny 0403033 0.5 Thomas Office Waiting on MNJ: Veeam renewal on july 1st

Todays Onsite Tickets

There are no onsite's tickets.

Projects and Client Questions

2 PM: Foundation Cloud Migration Marquiss Electric Balaji 0403010 0
Security Review - plan to upgrade servers, switches, APs, implement policies etc Peepers Balaji 0330018 1
Phish Arm issue PDC 30 (Union ) - bn Balaji 0225028 3.75
Monthly Updates Review K+ Tech - mc Brian 0303027 0

Scheduling Needed Onsite

Regular scheduled office visit Thomas Schedule 0618001
Setup laptop for John Butler. Waiting for turning it online PDC 30 (Union ) Schedule 1109044

App Tickets

Tech Ticket # Time Resolution Company Name Description
Jay
Jay 0402003 3 Teamsters 710 Health Welf JWC 710 HWP Website - Make New design live
Jay 0620009 Keeper Case CS0161033 solution proposed
Jay 0620010 Keeper Case CS0161082 solution proposed
Jay 0620012 RE: Paul website changes