Todays Onsite Tickets |
|
| 701 Funds - Balaji | 0529034 |
| Local 73 - Eric | R-0602001 |
| Local 1 SEIU - Eric | R-0602002 |
| Local 1 SEIU - Eric | 0520044 |
| ATU - JackWC | R-0602004 |
| SEIU Healthcare - Mac | R-0602003 |
| _HD Phones - Andrew | R-0602008 |
| _HD Phones - Jim | R-0602005 |
| _HD Phones - Mac | R-0602007 |
| _HD Phones - Nate | R-0602006 |
| _HD Phones - Sunny | R-0602009 |
| Engineer on call - Brian | R-0602014 |
| Projects - Sunny | R-0602012 |
| Monitoring Team - Pete | R-0602013 |
| Off Hours Engineer - Balaji | R-0602011 |
Unclosed Prior Onsite Tickets |
| 6/1/2026 | |
| _HD Phones - JackWC | 0521027 |
| 5/31/2026 | |
| St. And - Ash | 0521023 |
| St. And - Sunny | 0521024 |
| 5/30/2026 | |
| St. And - Ash | 0521019 |
| St. And - Sunny | 0521020 |
| 5/29/2026 | |
| Showmens - Andrew | 0527032 |
| 701 Funds - JackWC | 0529014 |
| Local 1 SEIU - Mac | 0514021 |
| Local 1 SEIU - Mac | 0514027 |
| Local 1 SEIU - Mac | 0526019 |
| Local 1 SEIU - Mac | 0527043 |
| 5/28/2026 | |
| Local 73 - Mac | 0521005 |
| 5/26/2026 | |
| St. And - Andrew | 0520033 |
| 5/22/2026 | |
| KTR - Andrew | 0519014 |
| Peepers - Andrew | 0521059 |
| Lalu - Andrew | 0522008 |
| Local 25 SEIU - Mac | 0511022 |
| 5/15/2026 | |
| McNabola - Mac | 0514023 |
| 5/11/2026 | |
| _HD Phones - JackWC | 0504027 |
| 5/8/2026 | |
| Local 25 SEIU - Mac | 0429040 |
| Local 1 SEIU - Mac | 0507018 |
| _HD Phones - JackWC | 0504028 |
| 5/7/2026 | |
| Local 73 - Mac | 0506062 |
| 5/6/2026 | |
| _HD Phones - JackWC | 0504025 |
| Todays Tickets - Jim, Mac |
|
| Tech | Ticket # | Time | Company | Name | Description |
|---|---|---|---|---|---|
| UnAssigned | |||||
| 0602049 | 0.5 | St. And | Kathy Johnson | Email issue | |
| 0602056 | 0.5 | Harbor-Marina | Inga | Wifi Password update for both hotels | |
| Andrew | |||||
| 0602004 | 0.5 | St. And | Rob | Email issue on phone/Scan to email | |
| 0602009 | 0.5 | St. And | Ryan J. Skonieczny | check Fishbowl Time schedule task | |
| Jack | |||||
| 0602048 | 1 | K+ Tech | jac | test description | |
| JackWC | |||||
| 0602019 | 0.5 | HC Ben Fnd | Cardaeja Burns | Jenn replied: Sharefile access | |
| Jim | |||||
| 0526063 | 0.5 | SEIU Healthcare | Fatmata | Laptop Issues | |
| 0602058 | 0.5 | 701 Funds | Lisa | Scans going to wrong drive | |
| 0529019 | 0 | Auto 701 Union | Scott Kindred | waiting on user: scanner help | |
| 0529037 | 0.5 | SEIU Healthcare | Neal Waltmire | waiting on vendor: Computer Replacement | |
| 0601017 | 0.5 | Local 25 SEIU | Michelle Raimondi | waiting on user: Need help with scanners | |
| Mac | |||||
| 0602053 | 0.5 | Swag | Erica | Teams chat with external users | |
| 0602054 | 0.5 | SEIU Healthcare | Faith Arnold | outlook issue | |
| Nate | |||||
| 0529013 | 1 | MC Chamber | Kurt Gillins | Waiting on user: New Employee & laptop setup | |
| 0601049 | 0.5 | SEIU Healthcare | Razan Khalil | Waiting on SOS: Unionware issues | |
| 0602045 | 0.5 | Hale | Stephanie Faley | Waiting on user: Please add Chicago office printer to my printer options | |
| Pete | |||||
| 0528040 | 2 | Local 73 | Eric | 06/02 - 2 Laptop Setups | |
| 0601046 | 0.5 | SEIU Healthcare | Cortez Serrato | Waiting on User: Unionware Login | |
| Sunny | |||||
| 0526032 | 0.5 | Local 73 | Tischon Taylor | user replied: Windows 11 upgrade | |
| 0529017 | 0.5 | Local 1 SEIU | pablo reyes | 6/3 11AM: help with exporting zoom attendees | |
| 0601036 | 0 | St. And | christina K Kutch | user replied: New Employee - Tammy Stewart | |
| 0601042 | 0.5 | Local 1 SEIU | Chris Gary | Waiting on user: help connect to printer | |
| 0601052 | 0.5 | Local 73 | Israel Flores | Waiting on user: Not Printing to 4th Floor Printer | |
| 0602003 | 0.5 | Iron Pension Fund | John Gardiner | Waiting on user: Help to login encrypted emails | |
| 0602035 | 0.5 | 727 Benefit Funds | Stacy | Waiting on user: Email not receiving | |
| Before middle week of June: Install 3 new software for testing | Applegate | Balaji | 0528012 | 0.75 |
| Question about Outlook sync | K+ Eng | Balaji | 0527019 | 0 |
| Change Internet to new account directly with MLaw | McGuire Law | Balaji | 0602014 | 3.75 |
| upgrade servers, switches, APs, implement policies etc | Peepers | Balaji | 0330018 | 18.75 |
| Azure Migration | Excelas - bn | Balaji | 0331004 | 37 |
| SALESFORCE SECURITY & CERTIFICATE AUDIT | OMD - ei | Eric | 0601048 | 0.25 |
| Issues with KL Sharepoint | SEIU Healthcare - ei | Eric | 0507025 | 0 |
| New OneDrive folder | SEIU Healthcare - ei | Eric | 0522023 | 1 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0303027 | 0 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0503001 | 0 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0603001 | 0 |
| Regular scheduled office visit | Thomas | Schedule | 0618001 |
| Setup laptop for John Butler. Waiting for turning it online | PDC 30 (Union ) | Schedule | 1109044 |