Todays Onsite Tickets |
|
Unclosed Prior Onsite Tickets |
| 7/17/2026 | |
| Engineer on call - Brian | 0717002 |
| 7/16/2026 | |
| St. And - Andrew | 0716004 |
| Lalu - Andrew | 0716005 |
| Local 1 SEIU - Eric | 0716002 |
| SEIU Healthcare - Eric | 0716003 |
| Local 73 - Mac | 0716001 |
| Engineer on call - Brian | 0716006 |
| 7/15/2026 | |
| Aero Metals - Andrew | 0715003 |
| SEIU Healthcare - Eric | 0715002 |
| Engineer on call - Brian | 0715004 |
| 7/14/2026 | |
| St. And - Andrew | 0714005 |
| Lalu - Andrew | 0714006 |
| Local 73 - Eric | 0714001 |
| Local 1 SEIU - Eric | 0714002 |
| Engineer on call - Brian | 0714007 |
| 7/13/2026 | |
| Local 73 - Eric | 0713001 |
| SEIU Healthcare - Eric | 0713003 |
| 7/10/2026 | |
| Showmens - Andrew | 0710003 |
| KTR - Andrew | 0710005 |
| Showmens - Andrew | 0710011 |
| Local 1 SEIU - Mac | 0710001 |
| 7/9/2026 | |
| Local 1 SEIU - Eric | 0709002 |
| SEIU Healthcare - Eric | 0709003 |
| Local 73 - Mac | 0709001 |
| Local 73 - Mac | 0709025 |
| 7/8/2026 | |
| SEIU Healthcare - Eric | 0708002 |
| Engineer on call - Brian | 0708004 |
| 7/7/2026 | |
| Local 73 - Eric | 0707001 |
| Local 1 SEIU - Eric | 0707002 |
| Engineer on call - Brian | 0707007 |
| 7/6/2026 | |
| Konrady - Andrew | 0705003 |
| Local 73 - Eric | 0706001 |
| SEIU Healthcare - Eric | 0706003 |
| Engineer on call - Brian | 0706004 |
| 7/2/2026 | |
| St. And - Andrew | 0702005 |
| Stranco - Andrew | 0630027 |
| SEIU Healthcare - Eric | 0702001 |
| Local 1 SEIU - Eric | 0702003 |
| Local 73 - Mac | 0702002 |
| _HD Phones - JackWC | 0629024 |
| 7/1/2026 | |
| SEIU Healthcare - Eric | 0527014 |
| SEIU Healthcare - Eric | 0701001 |
| HC Ben Fnd - Eric | 0611015 |
| SEIU Healthcare - Eric | 0629071 |
| Local 1 SEIU - Mac | 0701002 |
| Local 1 SEIU - Mac | 0615010 |
| Local 1 SEIU - Mac | 0630059 |
| Local 1 SEIU - Mac | 0701040 |
| Local 1 SEIU - Mac | 0701045 |
| 6/30/2026 | |
| Local 73 - Eric | 0630001 |
| Local 1 SEIU - Eric | 0630003 |
| SEIU Healthcare - Mac | 0630002 |
| 6/29/2026 | |
| Local 73 - Eric | 0629001 |
| SEIU Healthcare - Eric | 0629002 |
| 6/26/2026 | |
| Local 1 SEIU - Mac | 0626001 |
| Local 25 SEIU - Mac | 0624030 |
| 6/25/2026 | |
| Heat & Frost L17 - Balaji | 0625006 |
| 6/23/2026 | |
| St. And - Andrew | 0623005 |
| Local 73 - Eric | 0623001 |
| Local 1 SEIU - Eric | 0623003 |
| Local 1 SEIU - Eric | 0622063 |
| 6/22/2026 | |
| Local 73 - Eric | 0622001 |
| SEIU Healthcare - Eric | 0622002 |
| 6/18/2026 | |
| Lalu - Andrew | 0618004 |
| St. And - Andrew | 0618005 |
| SEIU Healthcare - Eric | 0618001 |
| Local 1 SEIU - Eric | 0618003 |
| Local 73 - Mac | 0618002 |
| Todays Tickets - |
|
| Tech | Ticket # | Time | Company | Name | Description |
|---|---|---|---|---|---|
| UnAssigned | |||||
| 0717043 | 0.5 | Thomas | Tiffany Boyland | All Users Email Distribution List | |
| Ash | |||||
| 0709032 | 0.5 | Hale | Lo | Waiting on Lo:Setting Up A Google Voice Phone Number | |
| 0713033 | 0.5 | HC Ben Fnd | Jenn Mack | Waiting on user:Tim Heilenbach Keeper setup | |
| Jim | |||||
| 0715064 | 0.5 | MacNell | Rafael Ascencio | on hold: Computer boot issue | |
| 0715058 | 0.5 | OMD | Juliette Viassy | waiting on user: PC Overheating | |
| 0716013 | 0.5 | SEIU Healthcare | Cely Pacheco | waiting on user: help with calendar | |
| 0716024 | 0.5 | SEIU Healthcare | Paige Kelly | waiting on user: Access to SharePoint and MRC drive | |
| Mac | |||||
| 0717028 | 0.5 | OMD | Jessica Jones | Assistance Accessing PDF Attachments | |
| 0717040 | 0.5 | HC Ben Fnd | Nicole Austin | Citrix Download | |
| 0717032 | 0.5 | Local 25 SEIU | Ethel Martinez | waiting on user: Need assistance with Laptop ASAP | |
| Nate | |||||
| 0716047 | 0.5 | Auto 701 Union | Adam Orlowski | waiting on user: Rocket Scan folder missing from computer | |
| 0717039 | 0.5 | SEIU Healthcare | Villetta Wells | waiting on user: Copilot in word | |
| Pete | |||||
| 0717036 | 0.5 | SEIU Healthcare | Brendan Power | Todd replied: Adobe license | |
| Sunny | |||||
| 0715060 | 0.5 | Local 1 SEIU | John Hayes | Waiting on user: Sharefile converting Excel sheets to PDF | |
| Add Teams lic to these users on office 365 tenant after confirming the price | St. And | Balaji | 0707013 | 2.25 |
| Configure Microsoft 365 security settings | SEIU Healthcare - ei | Balaji | 0717069 | 8.5 |
| Scan folder setup for 2 users | HC Ben Fnd - ei | Eric | 0716021 | 0 |
| Delivery went missing - Working with Vendor: Setup New Synology | Stagehands L2 - ei | Eric | 0828040 | 0.5 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0303027 | 0 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0503001 | 0 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0603001 | 0 |
| Monthly Updates Review | K+ Tech - mc | Brian | 0703001 | 0 |
| Regular scheduled office visit | Thomas | Schedule | 0618001 |
| Setup laptop for John Butler. Waiting for turning it online | PDC 30 (Union ) | Schedule | 1109044 |
| Tech | Ticket # | Time | Resolution | Company | Name | Description |
|---|---|---|---|---|---|---|
| Jay | ||||||
| Jay | 0717008 | 1 | K+ Tech | Balaji | MONITORING inbox daily clean up | |