Todays Onsite Tickets

New Ticket

Aero Metals - Andrew	R-0805009
Konrady - Andrew	R-0805012
Aero Metals - Andrew	0805005
Konrady - Andrew	0805007
Aero Metals - Andrew	0729052
KTR - Andrew	0803033
SEIU Healthcare - Eric	R-0805001
SEIU Healthcare - Eric	0805002
HC Ben Fnd - Eric	0804015
Teamsters Local 754 - JackWC	0730035
727 Union - JackWC	0804063
_HD Phones - Andrew	R-0805003
_HD Phones - Jim	R-0805002
_HD Phones - Sunny	R-0805004
Engineer on call - Brian	R-0805011
Engineer on call - Brian	0805006
Projects - Sunny	R-0805008
Monitoring Team - Pete	R-0805010
Off Hours Engineer - Balaji	R-0805007

Unclosed Prior Onsite Tickets

8/4/2026
St. And - Andrew	0804005
Lalu - Andrew	0804006
Local 73 - Eric	0804001
Local 1 SEIU - Eric	0804002
Engineer on call - Brian	0804007
8/3/2026
Local 73 - Eric	0803001
SEIU Healthcare - Eric	0803003
Engineer on call - Brian	0803004
8/1/2026
Showmens - Andrew	0801001
7/31/2026
Marquiss Electric - Andrew	0731026
Engineer on call - Brian	0731002
7/30/2026
St. And - Andrew	0730005
Lalu - Andrew	0730006
Local 1 SEIU - Eric	0730002
SEIU Healthcare - Eric	0730003
Engineer on call - Brian	0730007
7/29/2026
Aero Metals - Andrew	0729003
SEIU Healthcare - Eric	0729002
Engineer on call - Brian	0729004
7/28/2026
Lalu - Andrew	0728006
Local 73 - Eric	0728001
Local 1 SEIU - Eric	0728002
SEIU Healthcare - Mac	0728003
Engineer on call - Brian	0728007
7/27/2026
Local 73 - Eric	0727001
SEIU Healthcare - Eric	0727003
Local 1 SEIU - Mac	0727002
Local 1 SEIU - Mac	0723051
Local 25 SEIU - Mac	0727047
Engineer on call - Brian	0727004
7/24/2026
Stranco - Andrew	1201004
Stranco - Andrew	0720040
Local 1 SEIU - Mac	0724001
Engineer on call - Brian	0724002
7/23/2026
St. And - Andrew	0723005
Lalu - Andrew	0723006
Local 1 SEIU - Eric	0723002
SEIU Healthcare - Eric	0723003
Local 73 - Mac	0723001
Engineer on call - Brian	0723007
7/22/2026
Aero Metals - Andrew	0722003
SEIU Healthcare - Eric	0722002
Local 1 SEIU - Mac	0722001
Engineer on call - Brian	0722004
7/21/2026
St. And - Andrew	0721005
Lalu - Andrew	0721006
Local 73 - Eric	0721001
Local 1 SEIU - Eric	0721002
SEIU Healthcare - Mac	0721003
Engineer on call - Brian	0721007
7/20/2026
Local 73 - Eric	0720001
SEIU Healthcare - Eric	0720003
Local 1 SEIU - Mac	0720002
Local 1 SEIU - Mac	0720025
Engineer on call - Brian	0720005
7/17/2026
Engineer on call - Brian	0717002
7/16/2026
St. And - Andrew	0716004
Lalu - Andrew	0716005
Local 1 SEIU - Eric	0716002
SEIU Healthcare - Eric	0716003
Local 73 - Mac	0716001
Engineer on call - Brian	0716006
7/15/2026
Aero Metals - Andrew	0715003
SEIU Healthcare - Eric	0715002
Engineer on call - Brian	0715004
7/14/2026
St. And - Andrew	0714005
Lalu - Andrew	0714006
Local 73 - Eric	0714001
Local 1 SEIU - Eric	0714002
Engineer on call - Brian	0714007
7/13/2026
Local 73 - Eric	0713001
SEIU Healthcare - Eric	0713003
7/10/2026
Showmens - Andrew	0710003
KTR - Andrew	0710005
Showmens - Andrew	0710011
Local 1 SEIU - Mac	0710001
7/9/2026
Local 1 SEIU - Eric	0709002
SEIU Healthcare - Eric	0709003
Local 73 - Mac	0709001
Local 73 - Mac	0709025
7/8/2026
SEIU Healthcare - Eric	0708002
Engineer on call - Brian	0708004
7/7/2026
Local 73 - Eric	0707001
Local 1 SEIU - Eric	0707002
Engineer on call - Brian	0707007
7/6/2026
Konrady - Andrew	0705003
Local 73 - Eric	0706001
SEIU Healthcare - Eric	0706003
Engineer on call - Brian	0706004

Todays Tickets -

New Ticket

Tech	Ticket #	Time	Company	Name	Description
UnAssigned
	0805059	0.5	Long Beach	Kayla Sheblosky	Distribution List
Ash
	0803061	0.5	Thomas	Maeve Fishburne	User replied: GEOPAK text not working
	0805050	0.5	Local 1 SEIU	Rosa Estrada	CalWaiting on EIP support:l stuck in Queue
	0805015	0.5	Local 1 SEIU	Jayme Martinez Massi	Waiting on user confirmation:Salesforce Assistance
	0805040	0.5	Safe Harbor	Jeannette Mendez	Waiting on support:TROUBLE OPENING A WEBSITE FOR INVOICEING
JackWC
	0805062	0.5	Auto 701 Union	Lisa Conner	recover files
Jim
	0805031	0.5	Safe Harbor	Ignacio Arroyo	Folder Access
	0805064	0.5	Local 1 SEIU	Charlotte Walker	EIP missing from desktop
	0805065	0.5	Refax	Damien	8/6 am: Can't access an app on his computer
	0803053	0.5	Hale	Anthony Zecchin	waiting on user: reinstall camera driver
	0805063	0.5	St. And	Cathy Harder	waiting on user: deleted email recovery
Pete
	0805069	0.5	Long Beach	Office	DKIM and DMARC setup for long beach
	0805057	0.5	Mech Trng	Tina Wagner	Waiting for user reply: Returned email
Sunny
	0804014	0.5	Local 1 SEIU	Jayme Martinez Massi	Waiting on user: Authenticator password reset
	0804056	0.5	SEIU Healthcare	Alex	Waiting on user: Issue with Email
	0805052	0.5	Local 1 SEIU	Maggie Sojka	Waiting on user: Zoom Issue inside EIP

Projects and Client Questions

Scheduling Needed Onsite

App Tickets