Onsite     Remote

Todays Onsite Tickets

Lalu - Andrew R-0618016
St. And - Andrew R-0618017
Lalu - Andrew 0618004
St. And - Andrew 0618005
SEIU Healthcare - Eric R-0618013
Local 1 SEIU - Eric R-0618015
SEIU Healthcare - Eric 0618001
Local 1 SEIU - Eric 0618003
Local 1 SEIU - Eric 0615010
SEIU Healthcare - Eric 0617011
SEIU Healthcare - Eric 0617012
Local 73 - Mac R-0618014
Local 73 - Mac 0618002
Local 73 - Mac 0617032
_HD Phones - Andrew R-0618004
_HD Phones - Jim R-0618001
_HD Phones - Mac R-0618003
_HD Phones - Nate R-0618002
_HD Phones - Sunny R-0618005
Engineer on call - Brian R-0618012
Projects - Sunny R-0618009
Monitoring Team - Ash R-0618010
Monitoring Team - Pete R-0618011
Off Hours Engineer - Balaji R-0618008

Unclosed Prior Onsite Tickets

6/17/2026
Aero Metals - Andrew 0617003
Applegate - Andrew 0617044
SEIU Healthcare - Eric 0526063
SEIU Healthcare - Eric 0527014
SEIU Healthcare - Eric 0617001
6/16/2026
Local 73 - Eric 0616001
Local 1 SEIU - Eric 0616003
SEIU Healthcare - Mac 0616002
HC Ben Fnd - Mac 0609060
HC Ben Fnd - Mac 0611015
HC Ben Fnd - Mac 0616027
HC Ben Fnd - Mac 0616029
SEIU Healthcare - Mac 0616035
6/15/2026
Local 73 - Eric 0615001
Local 1 SEIU - Mac 0615003
6/12/2026
Local 1 SEIU - Mac 0612001
6/11/2026
SEIU Healthcare - Eric 0611001
Local 1 SEIU - Eric 0611003
Local 73 - Mac 0611002
Todays Tickets - Ash, Jim, Nate, Sunny
Tech Ticket # Time Company Name Description
Ash
0618035 0.5 F of Park Kevin Winters New Intern
0617035 0 Thomas Angelica Gal Waiting on user:Local Drive Corrupted Files
0618018 0.5 HC Ben Fnd Shermane Thompson Waiting on user:Notepad++ Install - APPROVED
Jim
0618036 0.5 Local 73 Matt Hoffman Add Membership Processing inbox to Delia Puckett
0529037 0.5 SEIU Healthcare Neal Waltmire waiting on vendor: Computer Replacement
0615063 0.5 OMD Katie Hill waiting on user: Teams Issue
0615069 1 SEIU Healthcare Karyl Braun waiting on five9: Outlook Inbox to Five9 - METC.OLSS@seiumetc.org
Nate
0617042 0.5 MacNell William Lee New Computer setup
0618037 0.5 SEIU Healthcare Nithya Mohanram Clear up space
Sunny
0618016 0 Harbor-Marina MARY J. LYNN 202 Quickbooks error
0617021 0.5 Thomas Jacob Mathison Waiting on user: Civil 3D install
0617055 0.5 Auto 701 Union Chad Gallois Waiting on user: Scan Folder asking for login

Projects and Client Questions

Change Internet to new account directly with MLaw McGuire Law Balaji 0602014 4.25
Move Remaining O365 Licenses MC Chamber Brian 0616048 1
Monthly Updates Review K+ Tech - mc Brian 0303027 0
Monthly Updates Review K+ Tech - mc Brian 0503001 0
JWC Client Tech Services Update K+ Tech - mc Brian 0513030 16
Monthly Updates Review K+ Tech - mc Brian 0603001 0

Scheduling Needed Onsite

Regular scheduled office visit Thomas Schedule 0618001
Setup laptop for John Butler. Waiting for turning it online PDC 30 (Union ) Schedule 1109044

App Tickets

Tech Ticket # Time Resolution Company Name Description
Jay
Jay 0529010 1 K+ Tech Andrew/JWC Mobile Tickets App - Enhancement