| Nate |
| Nate |
0913007 |
0.5 |
NIEF |
Andrew |
ILO credentials not working |
| Nate |
0619025 |
|
|
|
Joel Vance email password |
| Nate |
0619026 |
|
|
|
Joel Vance email password |
| Nate |
0619027 |
|
|
|
Joel Vance email password |
| Nate |
0619031 |
|
|
|
Joel Vance email password |
| Nate |
0619038 |
|
|
|
RE: FW: Datto Screenshot error |
| Nate |
0227022 |
0.5 |
HC Ben Fnd |
Jennifer Mack |
Mobile device audit report - monthly |
| Nate |
0413053 |
2 |
HC Ben Fnd |
Jennifer Mack |
Waiting on user: Adobe License Purchases / Reallocations |
| Nate |
0414026 |
0.5 |
Local 25 SEIU |
Silvia Chavez |
Application installation help |
| Nate |
0414030 |
0.5 |
Showmens |
Nathan Line |
Printer Driver |
| Nate |
0414036 |
0.5 |
Thomas |
angelica gal |
Waiting on SOS: Mohsin Siddiqui - Returning Employee Set-Up |
| Nate |
0414039 |
0.5 |
SEIU Healthcare |
Joshua Miranda |
New Scanner Software Install |
| UnAssigned |
| UnAssigned |
1223034 |
1 |
|
Jon |
Test Jon opening a ticket |
| UnAssigned |
0414037 |
0.5 |
Thomas |
tiffany boyland |
Invoicing Email Address Folders |
| UnAssigned |
0414038 |
0.5 |
SEIU Healthcare |
Natashia Pickens |
Request for U Drive Access and Team Drive Update |
| Eric |
| Eric |
0410028 |
1 |
Local 25 SEIU |
Bo |
4/13 AM - Cannot Scan on home PC |
| Andrew |
| Andrew |
0416050 |
10 |
Harbor-Marina |
Robert / Inga |
HG and MG server rooms clean up work needed. |
| Andrew |
0921004 |
4 |
NIEF |
Gina |
Move files to SharePoint / change QuickBooks |
| Andrew |
1120058 |
12 |
Konrady |
Leah/Matt |
WAITING ON KP APPROVAL: 10 new PC's |
| Andrew |
1201004 |
3 |
Stranco |
Office |
WAITING ON JEN - 6 new PC setup |
| Andrew |
1205025 |
1 |
Lalu |
Office |
Ethernet Speed degraded on Meraki |
| Andrew |
0205046 |
0 |
Showmens |
Art |
WAITING ON APPROVAL: P21/Worldship configuration call with vendor |
| Andrew |
0414010 |
1 |
KTR |
John |
Laptop dock rec + BitLocker PIN |
| Pete |
| Pete |
0619018 |
|
|
|
Joel Vance email password |
| Pete |
0619019 |
|
|
|
Joel Vance email password |
| Pete |
0619020 |
|
|
|
Joel Vance email password |
| Pete |
0619021 |
|
|
|
Joel Vance email password |
| Pete |
0619022 |
|
|
|
Joel Vance email password |
| Pete |
0619024 |
|
|
|
Joel Vance email password |
| Pete |
0619029 |
|
|
|
Joel Vance email password |
| Pete |
0619035 |
|
|
|
Joel Vance email password |
| Pete |
0330003 |
0.5 |
Lalu |
Office |
Waiting on Keys: Meraki license renewal on June 25 |
| Pete |
0406060 |
0.5 |
Peepers |
Office |
Waiting for user confirmation: HPE Server license renewal on 4\30 |
| Pete |
0407009 |
0.5 |
McGuire Law |
Office |
Need Godaddy login details to check the renewals |
| Pete |
0409027 |
1 |
Showmens |
Office |
4/14 - Veeam Backup issue |
| Pete |
0413021 |
0.5 |
St. And |
Office |
Waiting on Approval: Bit defender Renewal on 6/01 |
| Pete |
0413050 |
1 |
SEIU Healthcare |
Jesse Zavala |
New Hires Starting 04/27/2026 |
| Pete |
0414021 |
0.5 |
Angelos |
Office |
Issue with WSB on AR-HOST |
| Mac |
| Mac |
0619030 |
|
|
|
Joel Vance email password |
| Mac |
0619033 |
|
|
|
Joel Vance email password |
| Mac |
0414025 |
0.5 |
Hale |
Allison Sondag |
VPN and shared drive access |
| Mac |
0414035 |
0.5 |
MacNell |
Marty Boyle |
Daily email |
| Mac |
0414040 |
0.5 |
Children First Fund |
Mica |
Locked Out of PC |
| McLean |
| McLean |
0619045 |
|
|
|
Pfx Engagement Issue |
| McLean |
0619046 |
|
|
|
New voicemail from KTR CORP |
| McLean |
0619047 |
|
|
|
New voicemail from KTR CORP |
| McLean |
0619048 |
|
|
|
Pfx Engagement Issue |
| McLean |
0619049 |
|
|
|
New voicemail from KTR CORP |
| McLean |
0619050 |
|
|
|
Pfx Engagement Issue |
| McLean |
0619051 |
|
|
|
New voicemail from KTR CORP |
| McLean |
0619052 |
|
|
|
Pfx Engagement Issue |
| Ash |
| Ash |
0620003 |
|
|
|
FW: Undeliverable: Re: Messaging 2.0 |
| Ash |
0620004 |
|
|
|
FW: Undeliverable: Re: Messaging 2.0 |
| Ash |
0620005 |
|
|
|
Keeper Case CS0161082 solution proposed |
| Ash |
0620007 |
|
|
|
TICKET #PT202506180001612#: Outlook issue - New Comment Added |
| Ash |
0620008 |
|
|
|
New voicemail from KTR CORP |
| Ash |
0620011 |
|
|
|
Re: Joel Vance email password |
| Ash |
0408050 |
0.5 |
OMD |
Nekesha Burton |
Waiting on user:Zoom extension help |
| Ash |
0410022 |
0.5 |
SEIU Healthcare |
Karyl Braun |
Adobe License Review |
| Ash |
0414001 |
0.5 |
SEIU Healthcare |
Leslie Ulloa |
Waiting on user response:UnionWare and Ulink Issues |
| Ash |
0414004 |
0.5 |
Aero Metals |
Office |
External backup failed |
| JackWC |
| JackWC |
0926025 |
2 |
Cedar Way Vet |
Office |
Transfer firewall ownership |
| JackWC |
1008028 |
2 |
701 Funds |
Office |
ILO 5 192.168.110.71 network controller in unknown status |
| JackWC |
1016061 |
2 |
Cedar Way Vet |
Office |
Backblaze Setup |
| JackWC |
1204007 |
0.25 |
Auto 701 Union |
office |
Reconnect iDRAC Onsite |
| JackWC |
0224043 |
10 |
Meade |
Jeff Henry |
Help with Azure OpenAI |
| JackWC |
0401042 |
4 |
Meade |
Jeff |
Fix Mem View |
| JackWC |
0407034 |
0.5 |
F of Park |
Kevin Winters |
Internet Issues |
| JackWC |
0407057 |
0.5 |
SEIU Healthcare |
Shalonda Drayton |
Access to Sharepoint |
| Balaji |
| Balaji |
0114012 |
3 |
K+ Tech |
Balaji |
Tool for monitoring |
| Sunny |
| Sunny |
0401063 |
0.5 |
Heat & Frost Local 17 Uni |
Office |
Waiting on order: Meraki license renewal on April 30 |
| Sunny |
0402007 |
0.5 |
HC Ben Fnd |
Office |
Waiting for order: Veeam license expire on 5/2/2026 |
| Sunny |
0403021 |
0.5 |
SEIU Healthcare |
Office |
Waiting on Quote: Keeper Subscription renewal in 5/1/2026 |
| Sunny |
0408048 |
10 |
Asher GD Law |
Office |
Setup New PCs - by EOW |
| Sunny |
0413005 |
0.5 |
ATU |
Office |
Waiting on approval: Meraki Cloud License renewal |
| Sunny |
0413006 |
0.5 |
Harbor-Marina |
Office |
jimmy replied: Bitdefender Customer license expires in 30 days. |
| Sunny |
0414009 |
0.5 |
McNabola |
Tracey Battistoni |
Waiting on user: Question about pop ups |
| Jim |
| Jim |
0413026 |
0.5 |
Local 25 SEIU |
Maria Machaj |
IMAGE SILO application issue |
| Jim |
0413044 |
0.5 |
PDC 30 (Union ) |
Ben Underhill |
Printer access |