| Nate |
| Nate |
0913007 |
0.5 |
NIEF |
Andrew |
ILO credentials not working |
| Nate |
0619025 |
|
|
|
Joel Vance email password |
| Nate |
0619026 |
|
|
|
Joel Vance email password |
| Nate |
0619027 |
|
|
|
Joel Vance email password |
| Nate |
0619031 |
|
|
|
Joel Vance email password |
| Nate |
0619038 |
|
|
|
RE: FW: Datto Screenshot error |
| Nate |
0227022 |
0.5 |
HC Ben Fnd |
Jennifer Mack |
Mobile device audit report - monthly |
| Nate |
0408049 |
0.5 |
PDC 30 (Union ) |
Silvia Plascencia |
Waiting on Microsoft: OneDrive help |
| Nate |
0410010 |
0.5 |
JBOSH |
Dominic gardett |
Waiting on user: Email issue |
| UnAssigned |
| UnAssigned |
1223034 |
1 |
|
Jon |
Test Jon opening a ticket |
| Eric |
| Eric |
0410028 |
1 |
Local 25 SEIU |
Bo |
4/13 AM - Cannot Scan on home PC |
| Eric |
0407053 |
1 |
SEIU Healthcare |
Tom Zablocki |
10am Formfacade Subscription access |
| Andrew |
| Andrew |
0416050 |
10 |
Harbor-Marina |
Robert / Inga |
HG and MG server rooms clean up work needed. |
| Andrew |
0921004 |
4 |
NIEF |
Gina |
Move files to SharePoint / change QuickBooks |
| Andrew |
1120058 |
12 |
Konrady |
Leah/Matt |
WAITING ON KP APPROVAL: 10 new PC's |
| Andrew |
1201004 |
3 |
Stranco |
Office |
WAITING ON JEN - 6 new PC setup |
| Andrew |
1205025 |
1 |
Lalu |
Office |
Ethernet Speed degraded on Meraki |
| Andrew |
0205046 |
0 |
Showmens |
Art |
WAITING ON APPROVAL: P21/Worldship configuration call with vendor |
| Andrew |
0410026 |
1 |
Angelos |
Monitoring |
USB drive not visible in hyper-V |
| Pete |
| Pete |
0619018 |
|
|
|
Joel Vance email password |
| Pete |
0619019 |
|
|
|
Joel Vance email password |
| Pete |
0619020 |
|
|
|
Joel Vance email password |
| Pete |
0619021 |
|
|
|
Joel Vance email password |
| Pete |
0619022 |
|
|
|
Joel Vance email password |
| Pete |
0619024 |
|
|
|
Joel Vance email password |
| Pete |
0619029 |
|
|
|
Joel Vance email password |
| Pete |
0619035 |
|
|
|
Joel Vance email password |
| Pete |
0330003 |
0.5 |
Lalu |
Office |
Waiting for Approval: Meraki license renewal on June 25 |
| Pete |
0401036 |
0.5 |
Angelos |
Office |
Waiting on Andrew: USB backup failed |
| Pete |
0406060 |
0.5 |
Peepers |
Office |
Waiting on approval: HPE Server license renewal on 4\30 |
| Pete |
0407009 |
0.5 |
McGuire Law |
Office |
Need Godaddy login details to check the renewals |
| Pete |
0408006 |
0.5 |
Heat & Frost Local 17 Uni |
Office |
4/13 - Backup failed due to Windows veeam agent license expired |
| Pete |
0408053 |
0.5 |
Hale |
Office |
4/11: Windows Backup failed |
| Pete |
0409012 |
0.5 |
Applegate |
Office |
Waiting on andrew confirmation: vpn.applecpa.com SSL renewalon 04/28 |
| Pete |
0409027 |
1 |
Showmens |
Office |
4/11 - Veeam Backup issue |
| Pete |
0410008 |
0.5 |
Konrady |
Office |
Waiting on Andrew's reply: KPI-CNC-02 & Datto went offline |
| Pete |
0410045 |
1 |
Showmens |
Kristian Neumann |
PC setup |
| Mac |
| Mac |
0619030 |
|
|
|
Joel Vance email password |
| Mac |
0619033 |
|
|
|
Joel Vance email password |
| Mac |
0410048 |
0.5 |
Peepers |
Bill |
User Account Issue |
| McLean |
| McLean |
0619045 |
|
|
|
Pfx Engagement Issue |
| McLean |
0619046 |
|
|
|
New voicemail from KTR CORP |
| McLean |
0619047 |
|
|
|
New voicemail from KTR CORP |
| McLean |
0619048 |
|
|
|
Pfx Engagement Issue |
| McLean |
0619049 |
|
|
|
New voicemail from KTR CORP |
| McLean |
0619050 |
|
|
|
Pfx Engagement Issue |
| McLean |
0619051 |
|
|
|
New voicemail from KTR CORP |
| McLean |
0619052 |
|
|
|
Pfx Engagement Issue |
| Ash |
| Ash |
0620003 |
|
|
|
FW: Undeliverable: Re: Messaging 2.0 |
| Ash |
0620004 |
|
|
|
FW: Undeliverable: Re: Messaging 2.0 |
| Ash |
0620005 |
|
|
|
Keeper Case CS0161082 solution proposed |
| Ash |
0620007 |
|
|
|
TICKET #PT202506180001612#: Outlook issue - New Comment Added |
| Ash |
0620008 |
|
|
|
New voicemail from KTR CORP |
| Ash |
0620011 |
|
|
|
Re: Joel Vance email password |
| Ash |
0403021 |
0.5 |
SEIU Healthcare |
Office |
Waiting on Quote: Keeper Subscription renewal in 5/1/2026 |
| Ash |
0406041 |
1 |
SEIU Healthcare |
Karyl Braun |
Waiting on user:Request to install Articulate for multiple users |
| Ash |
0407027 |
0 |
Showmens |
Nathan Line |
Waiting on user:JobBOSS access help |
| Ash |
0407030 |
0 |
SEIU Healthcare |
Celia Mhoon |
Disable: out of country VPN Access - open April 7 close April 10 |
| Ash |
0408050 |
0.5 |
OMD |
Nekesha Burton |
Waiting on user:Zoom extension help |
| Ash |
0410022 |
0.5 |
SEIU Healthcare |
Karyl Braun |
Adobe License Review |
| JackWC |
| JackWC |
0926025 |
2 |
Cedar Way Vet |
Office |
Transfer firewall ownership |
| JackWC |
1008028 |
2 |
701 Funds |
Office |
ILO 5 192.168.110.71 network controller in unknown status |
| JackWC |
1016061 |
2 |
Cedar Way Vet |
Office |
Backblaze Setup |
| JackWC |
1204007 |
0.25 |
Auto 701 Union |
office |
Reconnect iDRAC Onsite |
| JackWC |
0224043 |
10 |
Meade |
Jeff Henry |
Help with Azure OpenAI |
| JackWC |
0401042 |
4 |
Meade |
Jeff |
Fix Mem View |
| JackWC |
0403010 |
2 |
Marquiss Electric |
Kristie |
4/9 - Foundation Cloud Migration |
| JackWC |
0407034 |
0.5 |
F of Park |
Kevin Winters |
Internet Issues |
| JackWC |
0407057 |
0.5 |
SEIU Healthcare |
Shalonda Drayton |
Access to Sharepoint |
| Balaji |
| Balaji |
0114012 |
3 |
K+ Tech |
Balaji |
Tool for monitoring |
| Sunny |
| Sunny |
0401063 |
0.5 |
Heat & Frost Local 17 Uni |
Office |
Waiting on order: Meraki license renewal on April 30 |
| Sunny |
0402007 |
0.5 |
HC Ben Fnd |
Office |
Waiting for order: Veeam license expire on 5/2/2026 |
| Sunny |
0406002 |
1 |
Local 1 SEIU |
Office |
Waiting on order: Sophos renewal |
| Sunny |
0410007 |
0.5 |
Safe Harbor |
Edward Reagan |
Waiting on user: Outlook help |
| Jim |
| Jim |
0410028 |
0.5 |
Lalu |
Sandy Allshouse |
Scan emails delivery issue |