Onsite     Remote

Todays Onsite Tickets

Long Beach - Andrew R-0807001
Showmens - Andrew 0729065
Long Beach - Andrew 0803031
Local 1 SEIU - Mac R-0807002
McGuire Law - Mac 0803028
_HD Phones - Andrew R-0807004
_HD Phones - Mac R-0807005
_HD Phones - Nate R-0807003
_HD Phones - Sunny R-0807006
Engineer on call - Brian R-0807013
Projects - Sunny R-0807010
Monitoring Team - Ash R-0807011
Monitoring Team - Pete R-0807012
Off Hours Engineer - Balaji R-0807009

Unclosed Prior Onsite Tickets

8/6/2026
St. And - Andrew 0806005
Lalu - Andrew 0806006
St. And - Andrew 0805063
Local 1 SEIU - Eric 0806002
SEIU Healthcare - Eric 0806003
Engineer on call - Brian 0806007
8/5/2026
Aero Metals - Andrew 0805005
SEIU Healthcare - Eric 0805002
Engineer on call - Brian 0805006
8/4/2026
St. And - Andrew 0804005
Lalu - Andrew 0804006
Local 73 - Eric 0804001
Local 1 SEIU - Eric 0804002
Engineer on call - Brian 0804007
8/3/2026
Local 73 - Eric 0803001
SEIU Healthcare - Eric 0803003
Engineer on call - Brian 0803004
8/1/2026
Showmens - Andrew 0801001
7/31/2026
Marquiss Electric - Andrew 0731026
Engineer on call - Brian 0731002
7/30/2026
St. And - Andrew 0730005
Lalu - Andrew 0730006
Local 1 SEIU - Eric 0730002
SEIU Healthcare - Eric 0730003
Engineer on call - Brian 0730007
7/29/2026
Aero Metals - Andrew 0729003
SEIU Healthcare - Eric 0729002
Engineer on call - Brian 0729004
7/28/2026
Lalu - Andrew 0728006
Local 73 - Eric 0728001
Local 1 SEIU - Eric 0728002
SEIU Healthcare - Mac 0728003
Engineer on call - Brian 0728007
7/27/2026
Local 73 - Eric 0727001
SEIU Healthcare - Eric 0727003
Local 1 SEIU - Mac 0727002
Local 1 SEIU - Mac 0723051
Local 25 SEIU - Mac 0727047
Engineer on call - Brian 0727004
7/24/2026
Stranco - Andrew 1201004
Stranco - Andrew 0720040
Local 1 SEIU - Mac 0724001
Engineer on call - Brian 0724002
7/23/2026
St. And - Andrew 0723005
Lalu - Andrew 0723006
Local 1 SEIU - Eric 0723002
SEIU Healthcare - Eric 0723003
Local 73 - Mac 0723001
Engineer on call - Brian 0723007
7/22/2026
Aero Metals - Andrew 0722003
SEIU Healthcare - Eric 0722002
Local 1 SEIU - Mac 0722001
Engineer on call - Brian 0722004
7/21/2026
St. And - Andrew 0721005
Lalu - Andrew 0721006
Local 73 - Eric 0721001
Local 1 SEIU - Eric 0721002
SEIU Healthcare - Mac 0721003
Engineer on call - Brian 0721007
7/20/2026
Local 73 - Eric 0720001
SEIU Healthcare - Eric 0720003
Local 1 SEIU - Mac 0720002
Local 1 SEIU - Mac 0720025
Engineer on call - Brian 0720005
7/17/2026
Engineer on call - Brian 0717002
7/16/2026
St. And - Andrew 0716004
Lalu - Andrew 0716005
Local 1 SEIU - Eric 0716002
SEIU Healthcare - Eric 0716003
Local 73 - Mac 0716001
Engineer on call - Brian 0716006
7/15/2026
Aero Metals - Andrew 0715003
SEIU Healthcare - Eric 0715002
Engineer on call - Brian 0715004
7/14/2026
St. And - Andrew 0714005
Lalu - Andrew 0714006
Local 73 - Eric 0714001
Local 1 SEIU - Eric 0714002
Engineer on call - Brian 0714007
7/13/2026
Local 73 - Eric 0713001
SEIU Healthcare - Eric 0713003
7/10/2026
Showmens - Andrew 0710003
KTR - Andrew 0710005
Showmens - Andrew 0710011
Local 1 SEIU - Mac 0710001
7/9/2026
Local 1 SEIU - Eric 0709002
SEIU Healthcare - Eric 0709003
Local 73 - Mac 0709001
Local 73 - Mac 0709025
7/8/2026
SEIU Healthcare - Eric 0708002
Engineer on call - Brian 0708004
Todays Tickets -
Tech Ticket # Time Company Name Description
UnAssigned
0807050 0.5 OMD Jessica Jones deactivate Ajae miller
Andrew
0803033 0.5 KTR Eric Mike replied: Two PC setups
0807026 0.5 Lalu Duncan PC recommendations
Ash
0803061 0.5 Thomas Maeve Fishburne Waiting on user:GEOPAK text not working
0805014 0.5 Hale Smith Spencer Waiting on user:VPN Access
0805040 0.5 Safe Harbor Jeannette Mendez waiting on support: TROUBLE OPENING A WEBSITE FOR INVOICEING
Mac
0807048 0.5 McNabola Tracey Battistoni 4:30 PM computer slow and lagging
Nate
0806011 0.5 Auto 701 Union Travis Bayless waiting on user: new laptop setup
0806035 0.5 SEIU Healthcare Karyl Braun waiting on users: install Jabra software
Sunny
0807013 0.5 ATU Larhon Brownlee Waiting on user: help with email login
0807019 0.5 Aero Metals Ryan Hart Waiting on Vipre: Unable to get code via email

Projects and Client Questions

Complete setting up standby PC St. And Balaji 0806046 1.5
WAITING on user - Password reset help Asher GD Law Brian 0806017 1.5
Allow Geo Restrictions 7/30 - 8/8 Excelas Brian 0721037 0.5
Office 365 security configs HC Ben Fnd - ei Eric 0807045 0
Monthly Updates Review K+ Tech - mc Brian 0303027 0
Restricting non engineers in rights in Keeper - JWC GROUP K+ Tech - mc Brian 0731025 16

Scheduling Needed Onsite

Regular scheduled office visit Thomas Schedule 0618001
Setup laptop for John Butler. Waiting for turning it online PDC 30 (Union ) Schedule 1109044

App Tickets

There are no tickets.