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Todays Tickets -
Tech Ticket # Time Company Name Description
Nate
Nate 0913007 0.5 NIEF Andrew ILO credentials not working
Nate 0619025 Joel Vance email password
Nate 0619026 Joel Vance email password
Nate 0619027 Joel Vance email password
Nate 0619031 Joel Vance email password
Nate 0619038 RE: FW: Datto Screenshot error
Nate 0627007 0.5 McNabola office backup failed again
Nate 0702038 0.5 OMD Jay Grady waiting on Jimmy: Fran's work email
UnAssigned
UnAssigned 1223034 1 Jon Test Jon opening a ticket
JackWC
JackWC 0225015 1 ATU Balaji Firewall Replacement Project
JackWC 0403009 3 Meade Jefferson Save SharePoint Shared Excel to VB.Net
Eric
Eric 0410028 1 Local 25 SEIU Bo 4/13 AM - Cannot Scan on home PC
Jack
Jack 0516025 1 Glycerin Traders Office Booking PC runs drop box not online - so backup not running
Ash
Ash 0602037 0.5 SEIU Healthcare Madi Gaebler out of country VPN Access - open June 23 close July 5
Ash 0620003 FW: Undeliverable: Re: Messaging 2.0
Ash 0620004 FW: Undeliverable: Re: Messaging 2.0
Ash 0620005 Keeper Case CS0161082 solution proposed
Ash 0620007 TICKET #PT202506180001612#: Outlook issue - New Comment Added
Ash 0620008 New voicemail from KTR CORP
Ash 0620011 Re: Joel Vance email password
Ash 0701018 0.5 HC Ben Fnd Vicki Garcia Encrypted email help
Brian
Brian 0611010 0.5 Harbor-Marina office Datastore space issue
Brian 0611011 0.5 MacNell office Datastore space issue
Brian 0612006 0.5 St. And Office Datastore space issue
Pete
Pete 0619018 Joel Vance email password
Pete 0619019 Joel Vance email password
Pete 0619020 Joel Vance email password
Pete 0619021 Joel Vance email password
Pete 0619022 Joel Vance email password
Pete 0619024 Joel Vance email password
Pete 0619029 Joel Vance email password
Pete 0619035 Joel Vance email password
Pete 0623046 2 K+ Tech Office Old Server Inventory Update for all clients
Pete 0623050 2 Thomas Angelica Gal Waiting for jimmy confirmation: O365 License Renewal
Pete 0702022 2 Auto 701 Union JackWC Active Business Backup Failure
Pete 0702066 2 MacNell Karin Zayia Teams Communications Credits balance is out of funds
Pete 0704001 2 Lalu Andrew Adobe Renewal
Mac
Mac 0619030 Joel Vance email password
Mac 0619033 Joel Vance email password
Mac 0703010 0.5 SEIU Healthcare Jaquie Algee Waiting On User: iPhone Backup Assistance
Mac 0703036 0.5 HC Ben Fnd Ana Robledo Outlook Freezing
Mac 0703037 0.5 OMD Carol Martinez Assistance with Office 365 File Access
McLean
McLean 0619045 Pfx Engagement Issue
McLean 0619046 New voicemail from KTR CORP
McLean 0619047 New voicemail from KTR CORP
McLean 0619048 Pfx Engagement Issue
McLean 0619049 New voicemail from KTR CORP
McLean 0619050 Pfx Engagement Issue
McLean 0619051 New voicemail from KTR CORP
McLean 0619052 Pfx Engagement Issue
Sunny
Sunny 0627020 2 Aero Metals Andrew Waiting on Andrew: Rotational Backup Failed
Sunny 0630015 2 Thomas JackjWC Waiting on JWC: Rotational Backup Issue
Sunny 0701006 0.5 Thomas Office Waiting on order: Veeam renewal on 7/22/2025
Sunny 0701010 1 ATU Office Waiting on JWC: Domain expired because of CC expired
Sunny 0703003 0.5 Local 1 SEIU Melissa LeFlore Waiting on user: Clearlogin issues

Todays Onsite Tickets

There are no onsite's tickets.

Projects and Client Questions

New set of files and updates on One drive sync McNabola - bn Balaji 0630045 6.5
Waiting for MNJ - Backblaze Setup Local 73 - ei Balaji 0613025 0.5

Scheduling Needed Onsite

Setup laptop for John Butler. Waiting for turning it online PDC 30 (Union ) Schedule 1109044
Regular scheduled office visit Thomas Schedule 0618001

App Tickets

Tech Ticket # Time Resolution Company Name Description
Jay
Jay 0519018 10 K+ Tech Jack AI search integrated with our internal client information and databases
Jay 0620009 Keeper Case CS0161033 solution proposed
Jay 0620010 Keeper Case CS0161082 solution proposed
Jay 0620012 RE: Paul website changes