Onsite     Remote
Todays Tickets -
Tech Ticket # Time Company Name Description
Ash
0526032 0.5 Local 73 Tischon Taylor Windows 11 upgrade
0526011 0.5 Local 1 SEIU Elena Price Waiting on approval:64376:DNS records update
Jim
0529034 0.5 701 Funds Lisa connor scanner help
0529037 0.5 SEIU Healthcare Neal Waltmire approved: Computer slowness issues
0526059 0.5 Hale Kelly Olivier waiting on user: Assistance with new modem
0526063 0.5 SEIU Healthcare Fatmata waiting on user: Laptop Issues
0527029 0.5 Pavich / Fogel Philip A. Butta waiting for user: OneDrive Issues
0528038 0.5 Local 1 SEIU Carlos Perez waiting on user: Password reset
Mac
0529022 5 Local 1 SEIU Eric 5 Laptop Setups
Nate
0528043 5 Heat & Frost Local 17 Uni Jim Setup New Trustee LP
0529013 1 MC Chamber Kurt Gillins New Employee
0529007 0.5 SEIU Healthcare Myra Glassman Waiting on user: help connect to Springfield copiers
0529039 0.5 Safe Harbor Ignacio Arroyo waiting on user: Pop-up Issue
Pete
0529032 0.5 Lalu Torie Waiting on User: Printing Issue
Sunny
0528045 0.25 Local 1 SEIU Cheri Sallis WAITING on user - Laptop login
0529017 0.5 Local 1 SEIU pablo reyes Waiting on user: help with exporting zoom attendees

Todays Onsite Tickets

St. And - Ash 0521023
St. And - Nate 0521025
St. And - Pete 0521026
St. And - Sunny 0521024

Projects and Client Questions

Before middle week of June: Install 3 new software for testing Applegate Balaji 0528012 0.25
Question about Outlook sync K+ Eng Balaji 0527019 0
upgrade servers, switches, APs, implement policies etc Peepers Balaji 0330018 18.75
Office 365 Migration Project St. And Balaji 0403011 46.75
Azure Migration Excelas - bn Balaji 0331004 37
Issues with KL Sharepoint SEIU Healthcare - ei Eric 0507025 0
New OneDrive folder SEIU Healthcare - ei Eric 0522023 1
Monthly Updates Review K+ Tech - mc Brian 0303027 0

Scheduling Needed Onsite

Regular scheduled office visit Thomas Schedule 0618001
Setup laptop for John Butler. Waiting for turning it online PDC 30 (Union ) Schedule 1109044

App Tickets

Tech Ticket # Time Resolution Company Name Description
Jay
Jay 0529010 1 K+ Tech Andrew/JWC Mobile Tickets App - Enhancement