| Nate |
| Nate |
0913007 |
0.5 |
NIEF |
Andrew |
ILO credentials not working |
| Nate |
0321006 |
0.5 |
Heat & Frost L17 |
Eric |
waiting on Mary: Adobe renewal |
| Nate |
0325055 |
0.5 |
Orloff |
John Holleb |
Windows Updates |
| Nate |
0325058 |
0.5 |
Local 1 SEIU |
Maria Rodriguez |
waiting on user: 48640: Help with Microsoft account |
| Nate |
0325065 |
0.5 |
Stagehands L2 |
Michael Robinson |
Drive degraded |
| Nate |
0326032 |
0.5 |
SEIU Healthcare |
Eric |
Low space on backup storage |
| Nate |
0326057 |
0.5 |
SEIU Healthcare |
Caprice Nevils |
waiting on user: Assistance with Computer |
| Nate |
0326061 |
0.5 |
Long Beach |
Robert Lemay |
waiting on user: Help with Email search |
| JackWC |
| JackWC |
1210009 |
1 |
701 Funds |
JackWC |
PC Hardware - Windows 11 Upgrade |
| JackWC |
1213015 |
1 |
727 Union |
Don |
New Website - Changes |
| JackWC |
0122054 |
10 |
Spectrios |
Mark Chalmers |
Hardware Inventory - PC Upgrade to Win 11 |
| JackWC |
0212062 |
0.5 |
Safe Harbor |
Jeannette Mendez |
Onedrive Onsite |
| JackWC |
0213052 |
12 |
Meade |
Jeff |
Shared Drive Access through VB.net App |
| JackWC |
0214039 |
1 |
SEIU Healthcare |
Karyl Braun |
IT Invoice approval in sharepoint came through 39 times |
| JackWC |
0306009 |
3 |
727 Benefit Funds |
Bobby |
Review Backups and DR Plan |
| JackWC |
0314040 |
0.5 |
SEIU Healthcare |
Martin |
W9 workflow and sharepoint storage location |
| JackWC |
0317021 |
0.5 |
Iron W union |
Brooke |
ON Site Printer Issue |
| Mac |
| Mac |
1217048 |
4 |
K+ Tech |
jack |
Knowledge base - fix it memos for some cleints |
| Mac |
0325032 |
0.5 |
JBOSH |
Marisel A. Hernandez |
Waiting On User: Call back request |
| Mac |
0326034 |
0 |
727 Benefit Funds |
Rebecca |
Spotify app installation help |
| Mac |
0326049 |
0 |
SEIU Healthcare |
Maribel Sanchez |
waiting on user: add METC drive access in laptop |
| UnAssigned |
| UnAssigned |
1223034 |
1 |
|
Jon |
Test Jon opening a ticket |
| Brian |
| Brian |
1223038 |
1 |
K+ Tech |
Jack |
Review Anti-Virus Monitoring with MM Team |
| Ash |
| Ash |
1227007 |
0.5 |
Cedar Way Vet |
Jackwc |
Veeam expiry on 12/31/2024 |
| Ash |
0312005 |
0.5 |
Iron Pension Fund |
Balaji |
SSL certificate renewal(April 7) |
| Ash |
0312034 |
2 |
PDC Benefit Funds |
JackWc |
Backup Server and DC- File C Drive space issue |
| Ash |
0318005 |
0.5 |
Showmens |
Andrew |
Waiting on quote:Veeam Renewal |
| Ash |
0326064 |
0.5 |
PDC North Central (Traini |
DValdivia |
Waiting on user:Printer not working |
| Sunny |
| Sunny |
0320002 |
0.5 |
Local 1 SEIU |
Yolanda Piper |
Waiting on user: 48050: Laptop password |
| Sunny |
0325013 |
0.5 |
PDC North Central (Traini |
Stephen Lefaver |
Waiting on user: Uninstall onedrive |
| Sunny |
0325043 |
1 |
Thomas |
Angelica Gal |
New hire and PC setup |
| Sunny |
0326044 |
0.5 |
727 Union |
Jayna Brown |
Waiting on user: Printer issue |
| Sunny |
0327004 |
0.5 |
Thomas |
Lawrence |
Waiting on user: Call back request |
| Sunny |
0327006 |
0.5 |
HC Ben Fnd |
Dawn L Ackerman |
Waiting on user: Monitor help |
| Christin |
| Christin |
0320023 |
4 |
K+ Tech |
Jack |
Research on AI tools for build Dotnet Projects |
| Pete |
| Pete |
0324045 |
0.5 |
Iron W union |
JackWC |
Waiting on quote: Meraki renewal on 04-23 |
| Pete |
0325022 |
2 |
Asher GD Law |
JackWC |
Virtual servers backup synology failed |
| Pete |
0325067 |
2 |
SEIU Healthcare |
Jasmine Guerrero |
Waiting on User: Slow laptop |
| Pete |
0326014 |
2 |
Angelos |
Andrew |
Backup and Backup copy failed |
| Pete |
0326035 |
2 |
PDC Benefit Funds |
JackWC |
Backup failed and synology |
| Pete |
0326054 |
0.5 |
Aero Metals |
Michael Meyer |
Waiting on User: P drive access |
| Pete |
0326060 |
2 |
OMD |
Jessica Jones |
Waiting for user reply: Access to Computer Inventory |
| Pete |
0327007 |
0.5 |
Long Beach |
Andrew |
credit card was declined for Microsoft payment |
| Andrew |
| Andrew |
0327015 |
1 |
SEIU Healthcare |
Sylvia Sanchez (SSC) |
PC freezing |