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Access Hotel Management LLC,Mark Lahood
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Hi Mark, Greetings! I will be scheduling the onsite visit on 6th November as the next available Service Window. If you have any changes please do let me know else later the onsite team can accommodate that with you. Regards, Tushar Thapa RTCC | Compute L2 Engineer – Americas HPE Services ============================================================ Most recent Update with HP Scheduling OnSite Tech - K+ have tech onsite same day and time so we can make sure issue is dealt with Tuesday, November 22, 1:00 – 5:00PM Thank you, Mark JACK Oct 2 - talked to Brian and JWC that this is not a technical problem any longer. We worked too many hours with HP to get it fixed and it is not fixed. Inclluding the HP tech onsite last week. Now it is a business problem I want JWC to call HP and get them to follow through on the warranty the client paid for and send us new stufff. Balaji needs to be kept in loop now and so does old Jack PROJECT PLAN - brian gets this old issue done all the way soon. If technical help needed ask Balaj for an opinion. JWC needs to be involved in everything so he can communicate with client clearly on this messy issue. Also if this is a vendor issue HP - then both JWC and Brian need to stay involved Sunny 7/9: Got email from HPE saying insert hard drive properly or check cables. So moving ticket to Brain's name to handle from here ==================== S/N: 2M2124030L
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