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<div><br></div><div>4/17/2025 - Jay Notes</div><div>-----------------------------------------------</div><div><span data-teams="true"><a aria-label="Link Home page - kplustscom" id="menur3o1" href="https://staging.kplusts.com/" rel="noreferrer noopener" target="_blank" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" title="https://staging.kplusts.com/">Home page - kplustscom</a> Please try this chatbot</span></div><div><br></div><div><br></div><div><div style="font-size: 10.6667px;">4/16/2025 - Jay Notes</div><div style="font-size: 10.6667px;">-----------------------------------------------</div></div><div>You can view the chatbot I developed on the KPlus technology website by clicking this link. https://www.kplusts.com/chatbot</div><div><br></div><div><br></div><div>3/21 - Jay Notes</div><div>------------------------------------</div><div>Option 1. Create and connect a chat bot with Azure Bot Service</div><div>Bot Framework is a highly branded virtual assistant development framework or chatbot development framework by Microsoft. So, we can build a chat bot with all kinds of AI feature like Cognitive Services, QnA Maker, Luis, etc.</div><div><br></div><div><br></div><div>3/21 - Balaji's notes:</div><div><br></div><div>Balaji and Jay had a teams call and instructed the following for this ticket.</div><div><br></div><div>Find an AI tool ( NOT program AI) then see how we can create a chat bot on our website for a client to chat with some default basic questions like monitor issues, keyboard, or software, give a set of predefined answers and then if that does not work let the client enter their own notes, get details like their company, phone, email, availability for a rep to call back etc and create a ticket with all details.</div><div><br></div><div><br></div><div>==================</div>3/7/25 7:57 AM - Jay Notes<div>--------------------------------------------<div>Even though I just made a basic chatbot option, I'd like to know what kind it is.
Is it necessary to look through the tickets database to find the user's question and respond? Explain me, please.

FYI: It is not deployed yet.</div></div>

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